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Stevens Ford of Milford
- Car Dealers
- Milford, CT
About this business
Welcome to Stevens Ford and Lincoln, Est. 1969, we are a local family run dealership on the coast of Milford, CT. Our commitment to our guests and their needs stems far beyond the showroom, you will recognize our drive and devotion for our products, and for our customers. Additionally we have on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions. That means you can spend less time going over paperwork and more time enjoying your new ride! Once you're behind the whe... read more
Location details
717 Bridgeport Ave, Milford, CT, 06460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedFriendly service and a good deal
Business response:
Ted Hayes, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Vehicle I purchased at end of June had oil leak. 2 weeks over warranty and only 2 weeks because they made me wait a week for an appointment . Was told they wouldn’t cover the $300 fix and the incompetent mechanics couldn’t figure out how to fix it without sending it to Toyota anyways. Dealing with woman on phone was rude and unintelligent with what she was even trying to tell me. Very unprofessional and rude. Do not go here for new or used cars. Will screw you over just as bad as Park City ford which they took pride and sayi... read more
Business response:
Mark Tyler, I apologize for the way your interaction with our service department was handled over the phone. We respect our customers and wish to serve them to the best of our abilities. That being said we would be grateful if you could call us at 203-783-5900 to speak with our GM, Peter Bloom directly about this matter so we can look into resolving. Again we apologize immensely for your frustration and look forward to talking to you.
Kim in service was absolutely fantastic handling our 2020 Explorer! She took the time to listen to our concerns and properly diagnosed our issue. We were given updates in a timely manner and she was a joy to talk to. Make sure to go to her with any of your repair needs!
Business response:
Colin Mcnulty, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Stevens Ford Inc as your first choice for service!
I want to thank Raul Gonzalez for Great customer service and always getting the job done rite. I'm a customer for life Thank u so much Raul
I always have a great experience there. John my advisor is fantastic!!
Great place to purchase and service your car or truck! Very happy with my all around experience.
Business response:
I hear the dealer is a real nice guy too!
Great dealership. Mike Healy did a great job making sure we got the best deal for my family. This was the second vehicle I have purchased from Stevens Ford and the service was impeccable!
Business response:
Nice job Mike Healy!!
After a bad experience earlier in the week, we decided to give this place another opportunity. We received an invitation for a special event being hosted exclusively for Ford Escape owners to trade and/or upgrade. We called days in advance and spoke to Matt, who BOOKED a 10 am appointment with us. Matt told us over the phone that the 2020 explorer was being offered at 0 % for 84 months. We arrived at the dealership to meet Matt who explained to us as a result of the event, he was not authorized to book appointments. No phone... read more
Business response:
We apologies for the miscommunication for the 0% Apr. We do appreciate you giving a chance to earn your business. We are sorry we could not get you in to the vehicle you wanted.
My wife and lease and F-150 and an Escape from Stevens. On Monday, my wife had booked an oil change appointment and it took nearly two hours to complete as she waited around with a small child. The dealership did not charge her for the oil change as a result of their recognition of piss poor service. Additionally, with our leases coming to an end in the near future, she decided to head over to the sales department expecting to be shown the Explorer and looking to have someone explain our upcoming options. The sales person sh... read more
Business response:
Ryan my name is Peter Bloom and I am the General Manager. I am sorry for the poor experience. The experience that your wife had is not how we stand for. Our clients is the most important part of our buisness. When you get time please call me so i can find out all the details and try correct the experience you have had. (203)783-5900. Thank you.
Frequently asked questions about Stevens Ford of Milford
How is Stevens Ford of Milford rated?
Stevens Ford of Milford has a 4.2 star rating with 1,301 reviews.
When is Stevens Ford of Milford open?
Stevens Ford of Milford is closed now. It will open tomorrow at 9:00 a.m.
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