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Sterling McCall Lexus Certified Pre-Owned

4.6

About this business

Specialties Welcome to Sterling McCall Lexus in Houston, Texas - Serving Sugar Land, Richmond, Missouri City, Stafford, and Pecan Grove Lexus: The Pursuit of Perfection Starts at our Core. We will treat each customer as we would a guest in our home. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling the finest new and used Lexus cars ever built. As a certified Lexus dealer, we go above and beyond to implement our expe... read more

Location details

10235 Southwest Freeway, Houston, TX, 77074, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 7:30 p.m.
Sat8:30 a.m. to 7:30 p.m.
SunClosed
4.67,804 reviews
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Nusrath A. Zaidi's profile image
Nusrath A. Zaidi 
recommend  Recommended
5 years ago

The service advisor was very friendly, and courteous. Got in/ out in an hour or so as promised. 

Business response:

Hi Nusrath, Thank you for your kind words! We are happy to hear that we could get you in and out in an hour! 

Thomas Whitaker Sr.'s profile image
Thomas Whitaker Sr. 
recommend  Recommended
5 years ago

real good service. Four new tires better than the tire store. 

Business response:

Thank you for your kind words! We are thrilled that you had a pleasant service visit! 

Maricruz Arambula's profile image
Maricruz Arambula 
recommend  Recommended
5 years ago

Excellent customer service. 

Business response:

Hi Maricruz, thank you for being our customer, we appreciate your kind words! 

Richard Joseph's profile image
Richard Joseph 
recommend  Recommended
5 years ago

Everyone is very friendly and treats you very nice 

Business response:

Hi Richard, thank you for being our customer, we appreciate your kind words! 

Mike Dillon's profile image
Mike Dillon 
recommend  Recommended
5 years ago

I pulled up, they knew my name and my cars history. I had a nail, or something, in my tire. They knew right away that the tires were insured and replaced it fast. Gold Star Sterling McCall Lexus 

Business response:

HI Mike, Thank you for your wonderful review! We are happy to hear you had a hassle free experience! 

Lou Ann Davis's profile image
Lou Ann Davis 
recommend  Recommended
5 years ago

Great sales experience Met some great people 

Business response:

Thank you for your recommendation Lou Ann! 

Yulia Pearce's profile image
Yulia Pearce 
5 years ago

Obsoletely terrible service . I taken my car to Sterling McCall Lexus service department after all of my tires were stolen . I have asked them several times to do a complete check on the car to make sure nothing else was damaged. They told me that they checked several times and everything is good . When I received my car back my tires were making loud noise when I drove and my door was damaged. They told me that they will try to find out why I received such a bad service, but I haven’t heard from them for a week now . 

Business response:

Yulia, Thank you for sharing your comments. I apologize that you are unhappy with our service. Once your collision center repair is complete, we will inspect the vehicle to determine the source of the tire noise. Larry Miller Service Director lmiller@smlexus.com 

Lisa Tucker's profile image
Lisa Tucker 
recommend  Recommended
5 years ago

Went for my 20k service. These people are super efficient, kept me abreast of everything going on, and pointed me to a free breakfast taco bar. What’s not to love?! 

Business response:

Thank you for your business, we appreciate your review of our service department, Lisa! 

Keith Borgfeldt's profile image
Keith Borgfeldt 
recommend  Recommended
5 years ago

Liz was excellent. She helped service our car and it was finished in a very timely manner. 

Business response:

Thank you for your kind words for Liz and our team! 

Frequently asked questions about Sterling McCall Lexus Certified Pre-Owned

How is Sterling McCall Lexus Certified Pre-Owned rated?

Sterling McCall Lexus Certified Pre-Owned has a 4.6 star rating with 7,804 reviews. 

When is Sterling McCall Lexus Certified Pre-Owned open?

Sterling McCall Lexus Certified Pre-Owned is open now. It will close at 7:30 p.m.  

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