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Sterling McCall Lexus Certified Pre-Owned

4.6

About this business

Location details

10235 Southwest Freeway, Houston, TX, 77074, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 7:30 p.m.
Sat8:30 a.m. to 7:30 p.m.
SunClosed
4.68,616 reviews
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Kelly Smith Langston's profile image
Kelly Smith Langston 
8 years ago

I really have yet to have an experience that I would just rave about. More than once I've made a service appointment and shown up only to have them say I'm not on the list. Most of the service staff are very pleasant, no issues there. This last time I had to bring my vehicle in was for an airbag malfunction which took over two weeks to diagnose. Now, I'm not blaming it on them but shouldn't the Lexus manufacturer be contacted fairly soon after the third or fourth day when they have no idea what the problem is?? I was fixing ... read more

Crystal Nguyen's profile image
Crystal Nguyen 
8 years ago

Recently took my IS250 here and Carrie helped me out greatly. She's got great customer service and thoroughly explained to me exactly what was being done on my car and what needs to be taken care of the near future. I will definitely bring my car back and refer all my friends here! 

Guy DePaolis's profile image
Guy DePaolis 
8 years ago

Martin & Steve were great. Didn't hard sell me. Came back with offer I asked for. Wasn't your normal car salesman attitude. I highly recommend both & will definitely return to Sterling McCall for my next vehicle 

An Dang's profile image
An Dang 
8 years ago

Thank you Mr. David Ha at Sterling Mc.All Lexus, He worked real hard to get us a dream car with an excellent price. He is a 5 stars sale man. Thank you again 

Ana Moya's profile image
Ana Moya 
8 years ago

Great Service. Everything was done well and in a timely manner. Good customer service- they answered all my questions, kept me informed of the process all with a good attitude and a smile. Thank you! 

Anna W Lei's profile image
Anna W Lei 
8 years ago

Worse experience ever, do not, and I mean DO NOT find ROLEY as your salesman, cause he will backout on the price he agree upon with you. I arrive there, ready to write out a deposit check for the car we agreed upon (price and apr and freebies). Yet he somehow just forgot everything and be like let's negotiate all over again. My text message is proof! Integrity has been lost. I can't believe this actually happen after all the time we spent negotiating and all the referrals. Total disappointment. Never again. Keep those f*** c... read more

Alexander Hanks's profile image
Alexander Hanks 
8 years ago

My experience with SM Lexus was excellent! I worked with Annie and she made everything so easy for me. I highly recommended SM Lexus to anyone who is on the hunt for a new vehicle. Great people, great service! 

Dung Tran's profile image
Dung Tran 
8 years ago

So glad David Ha is our sale person, he so great. Thank you 

Huyen Bui's profile image
Huyen Bui 
8 years ago

We went to Sterling McCall Lexus Dealer on 07/12/17 looking for new RX 350, and met with Phong (David) Ha. He gave us an excellent service, good offering and answer all of our questions. Recommended 5 stars in service. Cindy and Alex also great persons in financial service (A+). Jimmy Vu and Huyen Bui 

Frequently asked questions about Sterling McCall Lexus Certified Pre-Owned

How is Sterling McCall Lexus Certified Pre-Owned rated?

Sterling McCall Lexus Certified Pre-Owned has a 4.6 star rating with 8,616 reviews. 

When is Sterling McCall Lexus Certified Pre-Owned open?

Sterling McCall Lexus Certified Pre-Owned is open now. It will close at 7:30 p.m.  

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