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Stephens and Stephens Group Ltd

2.2

About this business

Location details

The City Foundry, 10 Princes St, 10 Princes St, Truro, TR1 2ES, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
2.242 reviews
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Jennifer Bruce's profile image
Jennifer Bruce 
on Google
a month ago

IN RESPONSE - IF ONLY IT WAS BECAUSE THE BUILDING IS NEXT TO SEA. The basement is damaged. UPDATE - the district boiler system installed is constantly failing leaving residents without heating or hot water. The management company asked Blue Flame to conduct an assessment. The report is 4 pages long, here is the conclusion: Conclusion The heating system at Cliff Edge Apartments exhibits multiple issues, primarily stemming from an undersized expansion vessel, poor water quality, and aging components. These issues have led to r... read more

Sally Brown's profile image
Sally Brown 
on Google
2 months ago

Reply to response: Thank you for your response but it is not helpful. Belmont have nothing to do with fixing original building problems and you are trying to force residents to fix the boilers you need for your new development next door. Readers and prospective buyers - I urge you to take the developer's replies with a hefty dose of skepticism. We have had processional confirmation that the boiler system has never been fit for purpose and is worsening every day. The developers are denying responsibility and trying to make th... read more

Jennifer Bruce's profile image
Jennifer Bruce 
on Google
2 months ago

UPDATE - the district boiler system installed is constantly failing leaving residents without heating or hot water. The management company asked Blue Flame to conduct an assessment. The report is 4 pages long, here is the conclusion: Conclusion The heating system at Cliff Edge Apartments exhibits multiple issues, primarily stemming from an undersized expansion vessel, poor water quality, and aging components. These issues have led to repeated failures, ongoing maintenance challenges, and compromised system performance. Immed... read more

Thomas Turtle's profile image
Thomas Turtle 
on Google
3 months ago

Your fire alarm is going off at one pentire again, 3 nights running now. Is it safe to say you just don't care anymore? 

Sally Brown's profile image
Sally Brown 
on Google
3 months ago

I am afraid that my hand has been forced and I now have to leave this review. The Cliff Edge building is a very unpleasant place to have a residence. The Property Management Company is beholden to the developers (who are also the freeholders as well as the Management Company) and seem unable to make any changes that the developer does not agree with which means sky high charges and no maintenance. Our structural warranty is heavily involved with the leaks in the building that have been present since day one. The boilers (whi... read more

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Frequently asked questions about Stephens and Stephens Group Ltd

How is Stephens and Stephens Group Ltd rated?

Stephens and Stephens Group Ltd has a 2.2 star rating with 42 reviews. 

When is Stephens and Stephens Group Ltd open?

Stephens and Stephens Group Ltd is closed now. It will open tomorrow at 9:00 a.m. 

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