Stephen James BMW Ruxley

jeff dixon 

on Google

a day ago

I contacted Hedin Automotive in Sidcup today to book my car in for a air bag recall. I requested a call back, which was received within 10 minutes from their call centre in Bromley. A very pleasant lady dealt with me and offered alternative booking dates for a while you wait, or rapid lane booking. All booked in and received a text confirmation. Excellent service from a top quality dealership. H25PJD 

Spooky Spooky 

on Google

3 weeks ago

Called the store to get a price for a part which was fine then I was transferred to the service dept to get a price and availability to fit I was cut off. Tried multiple times to get through the the service dept with no luck. When I finally got through a day later I was told as soon as a member of the team was available they would email me the price. After a week waiting and numerous calls I still havent got the email or price. Really poor customer service which is a shame as i liked dealing with this branch. 

nareconteaza 

on Google

a month ago

I was buying item from this store then i was finding the original one for my car and i decided to go for return it but they refused to accept it and they was pretending that the item was used but they been sales it to me with rust on and they been using that as excuse just to refuse the return … absolutely ridiculous customer service and PLEASE to EVERYONE DON’T BUY from them as they looking to scam people and after that they will never solve the problem… You can tell that by the rate they have…