Steak 'n Shake's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Steak 'n Shake

2.1

About this business

Steak 'n Shake pioneered the concept of a 'better burger', by hand-crafting cuts of steak to create its flagship Steakburgers. Today, we make it our business to source the very best quality ingredients. That's why all our burgers are made to order. We create each meal right in front of our customers. This way, they know their premium product is fresh, wholesome and the very finest quality. 

Location details

8100 Veterans Hwy, Millersville, MD, 21108, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
2.1523 reviews
Select a rating
Deanna Kelly O'Brien's profile image
Deanna Kelly O'Brien 
9 years ago

We went before dinner time, 430. Ordered shakes then food, 38 mins later no food, no waitress and our shakes sat for 5 mins waiting to be brought out. Other people who came in after us got their shakes and food. We won't be going back. 

Dave Ellis's profile image
Dave Ellis 
9 years ago

You really screwed up. Your first 2 months may have been very successful but good luck with that now. #USAVETERANS 

Laura Pease's profile image
Laura Pease 
9 years ago

Hour wait in drive thru on a Sunday night (7:30ish). I've been to other SnS around the same time with same amount of cars and never had to wait close to that time. Order was also wrong and we had to wait, and hold up people behind us, while the problem was corrected. 

Robert 'Brad' Bence's profile image
Robert 'Brad' Bence 
9 years ago

Food and service sucked on my first and only visit. If the Veterans Day info is true then this Ass Clown needs run out of town. 

Gina Hinman's profile image
Gina Hinman 
9 years ago

If u really can't support veterans on Veterans Day, you need to go back to your own country 

Joel Weeks's profile image
Joel Weeks 
9 years ago

Well on the bright side look how famous you have become! They say any publicity will help but in this case, I am not so sure! I scrolled all the way down to read the reviews of people who actually have eaten your food and the good news is your ratings can't drop much lower. This is America douchebag, how about you pack up your camel and go home? I hope all the employees start looking for new jobs, walk out on this guy! If he wants to run his business like this let him do it all by himself! 

Terri L Griffin's profile image
Terri L Griffin 
9 years ago

I would rate a big fat 0 also if I could. Not just because of the Veterans not being appreciated but because their food and service actually sucked. Waitress could not get the order right, took forever to order, too long to get served. Definitely will not be going back there. 

Brian Hughes's profile image
Brian Hughes 
9 years ago

Only restaurant in the chain to turn away veterans on Veterans Day. Shame on the owner. 

Joe Chenelly's profile image
Joe Chenelly 
9 years ago

Refuses to take part in the company-wide Veterans Day commemoration in which veterans receive a free breakfast item on Veterans Day. Boycotting until at least Veterans Day 2016. 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.1 star rating with 523 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 11:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com