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Steak 'n Shake

2.5

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

12163 S Apopka Vineland Rd, Bay Lake, FL, 32836, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5252 reviews
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Cassi O'Peia's profile image
Cassi O'Peia 
8 years ago
S Nichole Rogalski's profile image
S Nichole Rogalski 
8 years ago

Had high hopes but waited 30 min to get our order taken and then 38 mins to receive our food which was dried out and overcooked. ☹ 

Keith Allison's profile image
Keith Allison 
8 years ago

Very terrible service. Waited over an hr for food. Then when asked about our visit, the witness was very rude. Don't recommend eating here. 

Kelli M Smith's profile image
Kelli M Smith 
8 years ago

Horrible we waited 45 min for food when others that got seated after us got there we have been there a lot and its always we are short staff today I am saying stay away from this one unless you want to wait 45 mins for food 

Jacob Gellenbeck's profile image
Jacob Gellenbeck 
8 years ago

We were sitting for 10 mins before anyone even came to the table then waited 40 mins for food to arrive. Not to mention bathrooms so dirty beyond usable. Never coming here again. 

Matt Fulcher's profile image
Matt Fulcher 
8 years ago

If you want to wait about half an hour for your fast food than this is the place to be. The drive thru needs to be destroyed and rebuilt. 

Kayla Neathery's profile image
Kayla Neathery 
8 years ago

They're horrible need to hire more mature people to work there 

Jennifer Cazl's profile image
Jennifer Cazl 
9 years ago

Seriously the worst part of our vacation. Terrible service. Not very friendly, and not efficient at all. First trip took forever, got back to our room and realized they forgot an order of fries. Went back the next day thinking maybe we went at a bad time. Nope just as bad. This time we were only getting three milkshakes. It took more than 30 minutes. Ridiculous. Looked in the drive through window there were about five people standing around doing nothing. I just don't get it. And it wasn't busy. No excuses. 

Hunter Nord-Mahaffey's profile image
Hunter Nord-Mahaffey 
9 years ago

Like, does this restaurant have only 3 people working at a time? Even when this place looks efficiently staffed it's still a bloody mess with mediocre untrained staff. 24 hour drive through? Psshh... There is a chair in the drive through half the time... Want a 7x7? They're too lazy to serve that through the drive-thru. Lastly, learn to speak basic English. I know it's Orlando, and is mostly Hispanic but come on... 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 2.5 star rating with 252 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open at 9:00 a.m. 

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