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Steadfast Companies
- Real Estate Services
- Irvine, CA
About this business
Location details
18100 Von Karman Avenue, Ste 500, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been staying at Brice Grove Park Apartments in Canal Winchester, OH. I signed onto a second lease 4 months ago and have never been treated worse. The property "management" team has been harassing me for the past month about a "broken blind" I say "broken" because it is not broken at all. If you come inside and look there is no crack or anything at all wrong with the blind. The other two are definitely broken and I have said that I will replace them but they want me to replace the other blind. Which I will not do becau... read more
Business response:
Thank you for your review. We are sorry that your experience has not been a positive one. We would love the chance to speak with you directly and will be forwarding your contact information to our Regional Manager. Or if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience.
Exceptionally poorly managed apartment complex - I would not recommend anyone looking for an apartment sign on to do business with these people. The following is a complaint I sent to them that has yet to be addressed: "I currently live at the Terraces on Brompton Property in Houston I'm calling to complaining about the unprofessionalism of your staff their and their negligence in handling a significant mold issue in my apartment after Hurricane Harvey. On 9/3 - after the staff returned to the office following the storm - I ... read more
Exceptionally poorly managed apartment complex - I would not recommend anyone looking for an apartment sign on to do business with these people. The following is a complaint I sent to them that has yet to be addressed: "I currently live at the Terraces on Brompton Property in Houston I'm calling to complaining about the unprofessionalism of your staff their and their negligence in handling a significant mold issue in my apartment after Hurricane Harvey. On 9/3 - after the staff returned to the office following the storm - I ... read more
I live in Smyrna Ga. steadfast property. I moved here last Oct. I was told a power wash would happen within a week. No never happened ! I was told the fan , the doors to washer& dryer room would be fixed no still not fixed 9 months later .... I now found a rat in my apartment after being gone for a few days for work. It's bigger than my dog! My apt. Is spotless because I'm rarly here. No food ... just holes in the wall where HVAC is so they got in easily ! A week later their idea of taking care of this problem is having a ma... read more
Business response:
Thank you for your feedback. We are sorry to hear that your experience has been less than exceptional. We would love the chance to speak with you directly in regards to your concerns and to see how we can improve your experience. Would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience.
Pretty much the same as everyone else. I call and call and call, no response. I've emailed, nothing. Leave messages, nothing. No wonder the staff at my complex are just the same, they learned from the best.
Business response:
Thank you for your review. We are so sorry to hear your experience has been less than exceptional. We would love to speak to you directly, would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to speak with you soon.
Pretty much the same as everyone else. I call and call and call, no response. I've emailed, nothing. Leave messages, nothing. No wonder the staff at my complex are just the same, they learned from the best.
Business response:
Thank you for your review. We are so sorry to hear your experience has been less than exceptional. We would love to speak to you directly, would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to speak with you soon.
I live in Smyrna Ga. steadfast property. I moved here last Oct. I was told a power wash would happen within a week. No never happened ! I was told the fan , the doors to washer& dryer room would be fixed no still not fixed 9 months later .... I now found a rat in my apartment after being gone for a few days for work. It's bigger than my dog! My apt. Is spotless because I'm rarly here. No food ... just holes in the wall where HVAC is so they got in easily ! A week later their idea of taking care of this problem is having a ma... read more
Business response:
Thank you for your feedback. We are sorry to hear that your experience has been less than exceptional. We would love the chance to speak with you directly in regards to your concerns and to see how we can improve your experience. Would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we hope to improve your experience.
We have called and left messages, as well as emailed them in regards to poor management and other complaints with zero response from them at any time. It just shows how much they actually care about their company and the people who keep it afloat. Surprised they are still in business with the way they do things but I don't doubt they will be under soon, if you treat your customers like they aren't worth anything, you become worthless.
Business response:
Thank you for your feedback. We are sorry to hear that we have not put our best foot forward. We would love the chance to speak with you directly in regards to your concerns and to see how we can improve your experience. Would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we look forward to speaking with you soon.
We have called and left messages, as well as emailed them in regards to poor management and other complaints with zero response from them at any time. It just shows how much they actually care about their company and the people who keep it afloat. Surprised they are still in business with the way they do things but I don't doubt they will be under soon, if you treat your customers like they aren't worth anything, you become worthless.
Business response:
Thank you for your feedback. We are sorry to hear that we have not put our best foot forward. We would love the chance to speak with you directly in regards to your concerns and to see how we can improve your experience. Would you be able to send us a message with your contact information and the property you live at? Also if you prefer you can contact our Resident Hotline at 888.851.7545 to discuss. Again, thank you for your review and we look forward to speaking with you soon.
Frequently asked questions about Steadfast Companies
How is Steadfast Companies rated?
Steadfast Companies has a 1.8 star rating with 139 reviews.
When is Steadfast Companies open?
Steadfast Companies is open now. It will close at 5:00 p.m.
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