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Stanley Steemer

4.9

About this business

Location details

3730 Honeysuckle Ln, Atlanta, GA, 30340, United States

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4.912,669 reviews
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Ashley Deephouse's profile image
Ashley Deephouse 
5 years ago

Please! Do not call Stanley Steemer! My moms bissel picked up more dirt a half hour after Stanley Steemer left. They sprayed deodorizer on my walls and on my entertainment center! My carpet was still so full of water it would squish under my feet. The guys that came we’re not presentable at all. Dirty ripped up clothes, smelled horrible. Terrible service. 

Warren Holloman Jr.'s profile image
Warren Holloman Jr. 
recommend  Recommended
5 years ago

Carl did a good job in my carpet very professional courteous and understanding. The prices are a lil high and I don’t understand why they charge 65 bucks to clean one side of a mattress that’s a lil steep 

Keacha Carroz Murray's profile image
Keacha Carroz Murray 
recommend  Recommended
5 years ago

John just cleaned and protected our home. He was on time, was knowledgeable & did a fantastic job. Communication was good too starting with a text saying he was on his way. I’ve been using Stanley Steemer for years and I highly recommend them 

MikeandBeth Hopkins's profile image
MikeandBeth Hopkins 
5 years ago

Called SS to get my hardwood floors cleaned. Took a day off work, spent the morning preparing for their arrival. When they arrived the first thing they asked was had I ever put any type of wax on the floors. As soon as I said “yes” they said there’s nothing they can do for me and left. If they can’t clean floors that have ever been waxed, why not ask that question over the phone when scheduling the appointment? Did the gentlemen just feel like taking Friday afternoon off at my time and expense? I would never call SS for anyt... read more

Business response:

Hi, we are very sorry for the experience you had with our company. We try our hardest each day to meet the expectation and obligation for our customers, we certainly missed the mark with you. We would truly like an opportunity to try to repair the poor image you have of us now. Could you please email us at customerrelations@steemer.com with the cleaning address and zip code so that we can look into this matter? Please include your contact information so that we can have a customer service representative contact you directly.... read more

Carla Pinegar's profile image
Carla Pinegar 
recommend  Recommended
5 years ago

Great job. They were very professional. 

Linda Hensel's profile image
Linda Hensel 
recommend  Recommended
5 years ago

Shamar and Javion had great customer service and were very personable! They worked hard to make my carpet look it’s best. I have a pet and had many stains and they made my carpet look new! Thanks so much for excellent work!! Timely service and great results!! 

Ann Kosa's profile image
Ann Kosa 
recommend  Recommended
5 years ago

John Young was wonderful! Best carpet cleaning experience. Highly professional. Great job. 

Dan Keys's profile image
Dan Keys 
recommend  Recommended
5 years ago

They were professional n good very nice KJ did a great job better than the last 3 employees y’all sent n the past years. Great job they did today 

Business response:

Wow! I’m so blown away by your review. It made our day here at Stanley Steemer. 

Tom Bourdon's profile image
Tom Bourdon 
recommend  Recommended
5 years ago

They were on time fast and did a great job 

Frequently asked questions about Stanley Steemer

How is Stanley Steemer rated?

Stanley Steemer has a 4.9 star rating with 12,669 reviews. 

When is Stanley Steemer open?

Stanley Steemer is open now. It is open 24/7. 

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