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St. Louis Children's Hospital Emergency Room

4.5

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Location details

1 Childrens Pl, St. Louis, MO, 63110, United States

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4.51,178 reviews
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Dana Solov Boekesch's profile image
Dana Solov Boekesch 
8 years ago

Nursing staff sucks. Im not impressed at all with their knowledge or professionalism. The nurses act like they are listening but don't listen. The family knows first hand about the childs history, but the nurses think they know better. The charge nurse did finally listen and changed pts room so roommate wouldn't have to deal with a wild three year old Staff nurse cold and knew everything without listening to family. 

Business response:

We are so sorry to hear about this experience. We know that coming to the hospital is stressful, and we try to do our best to help limit that stress. We're sorry to hear that didn't happen in this case. If you would be open to having us look into this situation, please privately message us additional detail, including your child's name, date of birth, when you were here and on what floor. Thank you for taking the time to share your feedback. 

Dana Solov Boekesch's profile image
Dana Solov Boekesch 
8 years ago

Nursing staff sucks. Im not impressed at all with their knowledge or professionalism. The nurses act like they are listening but don't listen. The family knows first hand about the childs history, but the nurses think they know better. The charge nurse did finally listen and changed pts room so roommate wouldn't have to deal with a wild three year old Staff nurse cold and knew everything without listening to family. 

Liz M. Decamp's profile image
Liz M. Decamp 
8 years ago

My 3 year old son was seen there today. We had dr Geeson and Beau as our nurse i couldnt ask for a better hospital for my son to be treated as. They were all excellent and very concerned about him. We had to have special services ENT come in and they were down there right away. Thank you St louis childrens ER staff for such amazing care for my son. 

Business response:

And thank you for trusting your child to our care! 

John Bryant's profile image
John Bryant 
8 years ago

Top notch staff and facilities. My son just had surgery there to correct his feet. Excellent 

Business response:

Thank you so much for taking the time to share such kind remarks! We hope your son is doing well! 

Dana Solov Boekesch's profile image
Dana Solov Boekesch 
8 years ago

Nursing staff sucks. Im not impressed at all with their knowledge or professionalism. The nurses act like they are listening but don't listen. The family knows first hand about the childs history, but the nurses think they know better. The charge nurse did finally listen and changed pts room so roommate wouldn't have to deal with a wild three year old Staff nurse cold and knew everything without listening to family. 

Business response:

We are so sorry to hear about this experience. We know that coming to the hospital is stressful, and we try to do our best to help limit that stress. We're sorry to hear that didn't happen in this case. If you would be open to having us look into this situation, please privately message us additional detail, including your child's name, date of birth, when you were here and on what floor. Thank you for taking the time to share your feedback. 

John Bryant's profile image
John Bryant 
8 years ago

Top notch staff and facilities. My son just had surgery there to correct his feet. Excellent 

Business response:

Thank you so much for taking the time to share such kind remarks! We hope your son is doing well! 

Tammy Stewart Conreux's profile image
Tammy Stewart Conreux 
8 years ago

Great experience special shout out to our nurse on 8th floor West, Becky yesterday an today. She made it a wonderful experience as well as everyone else. Thank you all so much!!! 

Kari Schmiedeskamp's profile image
Kari Schmiedeskamp 
8 years ago

Care was great! Nurses were fantastic! Receptionist was very rude. 

Tammy Stewart Conreux's profile image
Tammy Stewart Conreux 
8 years ago

Great experience special shout out to our nurse on 8th floor West, Becky yesterday an today. She made it a wonderful experience as well as everyone else. Thank you all so much!!! 

Business response:

That's wonderful to hear -- thank you for sharing! We'll be sure to pass along to the 8th floor! 

Frequently asked questions about St. Louis Children's Hospital Emergency Room

How is St. Louis Children's Hospital Emergency Room rated?

St. Louis Children's Hospital Emergency Room has a 4.5 star rating with 1,178 reviews. 

When is St. Louis Children's Hospital Emergency Room open?

St. Louis Children's Hospital Emergency Room is open now. It is open 24/7. 

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