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St. Louis Children's Hospital

3.9

About this business

Rated as one of the best pediatric hospitals in the country, St. Louis Children's Hospital provides care in more than 30 specialty areas of pediatric illnesses, injuries and congenital disorders. It is the affiliated teaching hospital of Washington University School of Medicine. 

Location details

1 Childrens Pl, Saint Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.91,175 reviews
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Curtis Robertson's profile image
Curtis Robertson 
4 years ago

I don't for the simple fact. of when a child is having a major surgery , such as heart surgery. they make the parents pick who stays , a d trys to force them to make the parents pay for a hotel room or drive back and forth just to be able to see child before and after the surgery. this is not right under any circumstances, then you leave a review on there internet site . they tell you to email them or call them you do . you never get a response from them later that day. I see they need to work on . supporting families over c... read more

Robin Lovings's profile image
Robin Lovings 
4 years ago

The communication and professional is horrible. I called multiple times today to check on my daughter. They kept saying that the attending physician or nurse practitioner would call me back. When I first arrived at the hospital to be admitted from the ER, patient check in told only parents can visit. I get upstairs and the 12th floor said one additional visitor can come and it doesn't have to be a parent. I gave the name of the person that tried to bring me food. So I called and asked about the visitor policy again and was t... read more

Business response:

Hi Robin. We're sorry to have let you down. We'd like to talk to you more about this. Please email SLCHComplaints@bjc.org or all 314-454-6000 and ask to speak with Patient Experience. Thank you. 

Sarah Robinson's profile image
Sarah Robinson 
recommend  Recommended
4 years ago

The staff was very attentive and caring. If my son did not like the food they sent they would get him something he did like. Also it was not just the nursing staff that was great. it was also Respiratory, lab, dietary, security and other departments that went out of their way to help us when needed. My son was critically ill and Childrens hospital is the reason he is alive today. 

Sheila Shepard's profile image
Sheila Shepard 
6 years ago

Great place great care for my baby 

Rhonda V Jones's profile image
Rhonda V Jones 
6 years ago

SLCH is amazing! This is the second time my out of state grandchild has needed emergency care and I am so happy to say that everyone has been stellar. From the moment you walk in the door, you are greeted by smiles and warm wishes to serve. The Nurses, their Aids, and the Doctors were excellent at communicating with my daughter and the CHOPs Drs. We live with Sickle Cell and I am able to enjoy my Grandchild in St. Louis because of the care she can receive if needed when she visits. We will spend the weekend and hopefully be ... read more

Kristen Greene's profile image
Kristen Greene 
6 years ago

They have the absolute best RT in the NICU named Joey � 

Business response:

Thanks so much for trusting us with your baby’s care! 

Tara Nicole's profile image
Tara Nicole 
recommend  Recommended
6 years ago

Caring, compassionate, and kind. Everyone has been helpful and friendly. Best of all they worked quickly to help our son while keeping us informed. Thank you! 

Business response:

Thanks Tara! Hope he is feeling better! 

Adam Miear's profile image
Adam Miear 
6 years ago

Awesome staff and very professional! Thank you for taking care of my 3 year old today. 

Business response:

We are so glad we could help! Thank you for sharing with us, Adam! 

Michael Burmeister's profile image
Michael Burmeister 
6 years ago

Business response:

Hi Michael - We are sorry to see we didn't meet your expectations. Please feel free to private message us on Facebook so we can learn how to better serve you and your family. 

Frequently asked questions about St. Louis Children's Hospital

How is St. Louis Children's Hospital rated?

St. Louis Children's Hospital has a 3.9 star rating with 1,175 reviews. 

When is St. Louis Children's Hospital open?

St. Louis Children's Hospital is open now. It will close at 11:59 p.m.  

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