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SSM Health St. Joseph Hospital - St. Charles

3.4

About this business

SSM Health St. Joseph Hospital - St. Charles continues to meet the evolving health care needs of our patients and community. Located conveniently in historic, downtown St. Charles, our 333-bed acute care hospital is a state-designated Level II Trauma Center, an accredited Chest Pain Center with percutaneous coronary intervention (PCI) and a Joint Commission-certified Primary Stroke Center. 

Location details

300 1st Capitol Dr, St Charles, MO, 63301, United States

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3.4925 reviews
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Janet Dore Bremer's profile image
Janet Dore Bremer 
6 years ago

Ben Schranz is not getting the help or care he needs. 

Karen Leach's profile image
Karen Leach 
recommend  Recommended
6 years ago

Both of my parents were in the ICU at Saint Joseph’s prior to passing away. The staff was great, always so friendly, helpful, and really cared about their patients. They made a very difficult process easier for everyone in the family. I would highly recommend them! 

Donald Littlefield Jr.'s profile image
Donald Littlefield Jr. 
6 years ago

The average wait time to see the doctor is hour and half past your appointment time. The billing department is extremely rude and unfriendly, they never have answers to your questions and spent most the time on hold. 

Sarah Catherine's profile image
Sarah Catherine 
6 years ago

The friendliest nurses and doctors, very knowledgeable, so helpful, willing to do anything they can to make you feel better while truly making you feel like they care about you. Thank you so much for everything you did to make sure I was feeling better but also to make sure I was never scared or uncomfortable. 

Priscilla Neal Ortiz's profile image
Priscilla Neal Ortiz 
recommend  Recommended
6 years ago

To the pre-op team, Dr. Flick, and the wonderful nurses who take care of me after the surgery. Thank you so much!! The staff is so caring and discusses each step with you to eliminate confusion and concerns. 

Caitlin Pisciotta Mitchell's profile image
Caitlin Pisciotta Mitchell 
recommend  Recommended
6 years ago

this hospital has the best labor and delivery department the staff is so courteous and professional and truly care about their patients! 

Erica Kroll's profile image
Erica Kroll 
6 years ago

I put in an appointment time online and came at my time actually 15 mins early, not only did i wait several hours before even going back the registration guy was extremely rude and none caring not only to myself but to others waiting. After them bringing back 7 people that came in after me I asked were I was on the list and kindly asked about the appointment I made online and was told these are not so you can wait at home until your appointment but to let them know I was coming. Whats is the point then? Never again. Left and... read more

Tammy Prewitt-Harness's profile image
Tammy Prewitt-Harness 
6 years ago

After having my appendix removed and still in serious pain they released me within 24 hours even after I told them I didn’t feel that I was capable of caring for myself. My insurance company even spoke with them and told them that this seemed premature. I will never come back to this hospital. 

Dan Hamel's profile image
Dan Hamel 
6 years ago

They asked if i felt safe at home, told them no. Nothing ever came of it after that. Maybe if i was a female it would be different, maybe not. Dont bother answering the questions, they dont care or listen. 

Frequently asked questions about SSM Health St. Joseph Hospital - St. Charles

How is SSM Health St. Joseph Hospital - St. Charles rated?

SSM Health St. Joseph Hospital - St. Charles has a 3.4 star rating with 925 reviews. 

When is SSM Health St. Joseph Hospital - St. Charles open?

SSM Health St. Joseph Hospital - St. Charles is open now. It is open 24/7. 

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