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SSM Health St. Joseph Hospital - St. Charles

3.4

About this business

SSM Health St. Joseph Hospital - St. Charles continues to meet the evolving health care needs of our patients and community. Located conveniently in historic, downtown St. Charles, our 333-bed acute care hospital is a state-designated Level II Trauma Center, an accredited Chest Pain Center with percutaneous coronary intervention (PCI) and a Joint Commission-certified Primary Stroke Center. 

Location details

300 1st Capitol Dr, St Charles, MO, 63301, United States

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3.4925 reviews
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Sheila LaVine Large's profile image
Sheila LaVine Large 
recommend  Recommended
5 years ago

Recently had outpatient surgery here and everyone involved with my care was amazing!!! 

MJ Rampani's profile image
MJ Rampani 
recommend  Recommended
6 years ago

probally the best staff I know. 2nd shift. They treated me very well 

Paula Harris's profile image
Paula Harris 
recommend  Recommended
6 years ago

The Nursing Staff is Terrific ❣ 

Chad Dagley's profile image
Chad Dagley 
6 years ago

Wife is having surgery today and not at all pleased. Can someone please explain why they took her to the holding area for an hour before the surgery actually started. I get anxiety with any surgery and being away for that long without knowing what's going on doesn't help the anxiety at all. I know this sounds minor but to me there's no reason why I couldn't stay with her until they were ready to take her to the operating room for her procedure. 

Dana Parish's profile image
Dana Parish 
recommend  Recommended
6 years ago

The nurses on the maternity floor are amazing Betsey and Teressa have made this night so comfortable they took very good care of me also room service has been wonderful 😃 I’d def love to stay a few more days lol just for the relaxation.. 

Priscilla Urban's profile image
Priscilla Urban 
6 years ago
Brittany Ellis's profile image
Brittany Ellis 
6 years ago

Their er doctors are sub contractors that are not in network on most insurances. They do not tell you this until you are discharged and it's a small piece of paper at the very back of your paperwork. The doctor spent less than 1 minute in my room the rest of the time it was a nurse practitioner. To make matters worse they both gave me conflicting diagnoses. 

Courtney Brooks-marshall's profile image
Courtney Brooks-marshall 
6 years ago

billing department is ridiculous. even if you are making monthly payments they send you to collections unless you have a payment plan set up through them that has to automatically withdraw from your account each month. I tell everyone I know to avoid ssm and to go to bjc they are much easier to work with. 

Alicia Davis's profile image
Alicia Davis 
6 years ago

Rude staff rude nurses and I believe they are racist and it shows I will never go back to that hospital 

Frequently asked questions about SSM Health St. Joseph Hospital - St. Charles

How is SSM Health St. Joseph Hospital - St. Charles rated?

SSM Health St. Joseph Hospital - St. Charles has a 3.4 star rating with 925 reviews. 

When is SSM Health St. Joseph Hospital - St. Charles open?

SSM Health St. Joseph Hospital - St. Charles is open now. It is open 24/7. 

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