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Spreen Mazda
- Car Dealers
- Loma Linda, CA
About this business
Spreen Mazda has an expansive inventory of both new and certified pre-owned Mazda vehicles, as well as a reliable service center, in Loma Linda, CA.
Location details
25150 Redlands Blvd, Loma Linda, CA, 92354, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Spreen Mazda Best Price Certificate is deceptive. They didn’t disclose over $4,000 in junk fees which included Window Etch and something else I never requested and would never need.
Bait and Switch tactics. Called about a vehicle I was interested in. Spoke with Chris for 2022 Mazda 3 Hatchback. He pushed me to drive hundred of miles today to purchase the car. I asked him what the price was out the door and he instead asks me "how much do you want to pay?". After 3 hours of negotiations he told me the car was "sold" when he didn't like my offer. He never showed me the sticker price nor mentioned it. Instead, he's asking the customer how much "you want to pay". What kind of dealership would allow this? I ... read more
Business response:
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you wouldn't mind discussing this in more detail, please feel free to contact us directly at mazdamgr@spreen.net to let us know the best way to contact you and we will reach out.
Excellent is all I can say to describe this human being. Is an honest man in whatever profession he serves in.
Business response:
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Spreen Mazda. Please don't hesitate to reach out if you need anything else.
I want to take a moment to recognize the Spreen Mazda dealership, especially Jimmy, on assisting me with the purchase of my dream car CX-30. Jimmy was beyond professional and so nice. He stayed late and being so patient with us to have the contract done. I’m so happy and couldn’t have done it without him! Such a great guy. Definitely recommend!
Business response:
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Shirley, and we look forward to working with you again.
Very deceptive practices. I contacted dealership regarding purchasing a vehicle. I was told it was in stock, and the salesman e-mailed me a "Best Price Certificate" which listed the MSRP along with a dealer discount. It listed the VIN # of the vehicle and a date the price would be good until. After calling to confirm the vehicle was still in stock, we drove 75 minutes to dealership. When they brought the vehicle out, it was the same VIN #, but they had slapped a sticker on the windshield listing dealer added extra's like sea... read more
Dario is a awesome sales guy!! I highly recommend him if you are looking for a new or used car. I live over 6 hours north of Spreen mazda and they were very accommodating to me being so far away. They overnighted me all the sales contracts needed to close the deal, sent detailed videos of the car i was buying and even picked me up from the airport when i came down to pick my new car up. i wish more dealerships had sale associates like Dario because he made my car purchase as smooth as possible. Thank you very much Dario!!! -... read more
Business response:
Thanks for your feedback on your recent visit to Spreen Mazda. I'm glad to hear that Dario was able to assist you with choosing the perfect vehicle and that you had such a positive, convenient experience. We hope you will continue to enjoy your new vehicle!
Own a 2019 cx5; makes noises every time I hit the brake or car starts to move; so obvious and loud that can not be ignored. Brought the vehicle to them for the noise. Not sure what they actually did but keep saying there is no noise. Imagine you go to a doctor complaining of cough and he tells you, no you don’t have cough but I checked your toes! Worse thing was the attitude of the guy at the service dep. Thanks God he is the governor of the state. Will not choose here any more. You guys need to learn to fix your customer’s ... read more
I did not get the car with the features I requested. The car was promised on one day, delivered, three days later. Sales people did not keep me updated.
We bought a 2015 Mazda 3 on December 18th. Sales and Financial departments worked with us to obtain the vehicle price within our budget. Paperwork preparation was timely. Service department is currently resolving a tire pressure sensor issue with our vehicle. We are confident it will be resolved by the dealership this week.
Business response:
Thank you for choosing Spreen Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Frequently asked questions about Spreen Mazda
How is Spreen Mazda rated?
Spreen Mazda has a 4.6 star rating with 2,017 reviews.
When is Spreen Mazda open?
Spreen Mazda is open now. It will close at 9:00 p.m.
Need help? Contact us.
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