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Spa Castle

3.9

About this business

Five stories of indulgence await you at Spa Castle, New York's version of paradise. This is a spa that has taken the very best aspects of Asian and European methods of relaxation and put them all together in one mammoth 100,000 square foot (9290.304 sq. m) facility. No two floors are the same, except for the fact that they all present you with the opportunity for total and complete relaxation. The lobby is the only floor that has different spaces for women and men and boasts of four mineral pools. The first floor has seven u... read more

Location details

131-10 11th Ave, Queens, NY, 11356, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to Midnight
Tue6:00 a.m. to Midnight
Wed6:00 a.m. to Midnight
Thu8:00 a.m. to Midnight
Fri6:00 a.m. to Midnight
Sat6:00 a.m. to Midnight
Sun6:00 a.m. to Midnight
3.98,118 reviews
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Eunbi Lee's profile image
Eunbi Lee 
5 years ago

This place is poorly poorly managed. Especially customer service reps on the phone. Very bad service. There is no manager to speak with. I drove two hours and told me I couldnt use the groupon voucher when im going there was 9 diff people.i called to make sure they can honor the voucher the same say i purchased and i couldnt. 

Nicole Ferreira's profile image
Nicole Ferreira 
5 years ago

I wish I could rate this death trap a negative 100. I started going to this place years ago when it was actually a great establishment. Over the last few years however, this place has turned into trash. I have a better time getting my weekly mani/pedi. They're so rude, over priced and could care less about customer service. I'm sure the owner of this place could care less about customers' experience of his/her customers but I'm sure he'll be on his hands and knees having his staff kiss everyone's ass when he goes bankrupt an... read more

SoarForever Bohanan's profile image
SoarForever Bohanan 
5 years ago

It is a GREAT PLACE... I PERSONALLY WOULD LIKE TO SEPARATE THE NUDITY AREA A LITTLE MORE WITH FROSTED GLASS TO MAKE IT MORE OF A CHOICE THAN TO HAVE TO HAVE IT IN YOUR FACE BUT OUTSIDE OF THAT... I LKIE SPA CASTLE. 

Grace Morgan's profile image
Grace Morgan 
5 years ago

Not a peaceful place for me. If you like rude attendants, stank lifeguards, baby towels, crowded small ass pools, excessive chlorine, kids playing and splashing you, nude drive bys and no parking, go right ahead. I will not be back. Instead of calling it spa castle, call it corny ass pool castle. They don't even have a steam room. Wtf? 

EL Chico Ferocity's profile image
EL Chico Ferocity 
5 years ago

First time here and it was a great experience. Very clean and very friendly staff 

Shakir Bee's profile image
Shakir Bee 
5 years ago

Loved it.. homerun everytime.. next tyime I go, I'M getting a massage too! 

Flako Diaz's profile image
Flako Diaz 
5 years ago

Me robaron la billetera con todos mis documentos y mi celular 

Arthur Deitsch's profile image
Arthur Deitsch 
5 years ago

Spa Castle is not disabled friendly. They don't allow walkers in their place. That's discrimination. 

Ortiga T Khan's profile image
Ortiga T Khan 
5 years ago

This place is super overrated and rundown. The food is overpriced including everything else !!!! Kids should not be allowed around adults and especially at a spa where adults are half naked! I couldn't believe it when I saw a lady with her toddler boy in the NAKED woman's spa that was it for me also this place is overcrowded to the extreme to the point I elbowed a kid in the face in the pool. The 1st and the last time I will be going to spa castle. 

Frequently asked questions about Spa Castle

How is Spa Castle rated?

Spa Castle has a 3.9 star rating with 8,118 reviews. 

When is Spa Castle open?

Spa Castle is open now. It will close tomorrow at 12:00 a.m.  

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