This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Southwest Chevrolet Buick GMC
- Car Dealers
- Arkadelphia, AR
About this business
Location details
1501 N 10th St, Arkadelphia, AR, 71923, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
One of the worse experiences a customer could have. Placed sizable deposit on a used vehicle. Only to find out next day fro Car Gurus that the car was sold. Went back to dealer to verify and the dealer told he was sorry as he was off the next day! Even when the deal was in file and reciept of accepting a deposit!! I gues guess money on the spot talks. I would not recommend this team again. Usually placing a deposit initiates a deal. in this case I need to return with the trade.
Great people to work with!
Good people there that I met on the phone
Excellent customer service! although I decided not to get that particular car, but the staff is excellent and I would recommend them without reservation.
Business response:
Thank you for your kind words! I truly appreciate your feedback and am glad to hear that you had a positive experience with our team at Dimmitt Chevrolet, Inc. It's great to know you would recommend us, and we hope to assist you in the future when you find the right vehicle. Come see us again! Sincerely, Eli Karam, General Manager, 727-791-1818
Offered an insultingly low amount for my trade in. Even after I told them what I was wanting. Gave me the "that's what they are going for, nobody wants them". I went to lithia and got exactly what I was asking. And not the bs they moved numbers around to make it look like I was getting that. I actually got $5500 more for my trade in going to lithia. I really tried and have tried several times to make a deal at tc... They just don't seem to want my business. Maybe I'm difficult, but tc is the only lot I have left without a ve... read more
Business response:
Rob, we are sorry to hear about your experience with us. If there is anything we can do to help make this a more positive experience, please feel free to reach out to us. We strive for customer satisfaction and don't want our customers to leave disappointed. We hope to earn your business in the future.
Very quick response to any questions I had.
We were contacted shortly after seeing it. They were very helpful and had great customer service. I would buy from them again.
Great Service.
Sales guy was not transparent. When we got to the table to talk numbers there was a bunch of hidden fees for add on items which I had no interest in buying. He would not let those items go and let me walk from the deal over $1500 in add on equipment and an overprice doc fee of $900 (normally $300-$600). The sales guy claimed this dealer does a lot of volume and doesn’t care if my business walks away, they’ll just sell it to the next person who walks in. Avoid these clowns at all cost!
Frequently asked questions about Southwest Chevrolet Buick GMC
How is Southwest Chevrolet Buick GMC rated?
Southwest Chevrolet Buick GMC has a 4.5 star rating with 349 reviews.
When is Southwest Chevrolet Buick GMC open?
Southwest Chevrolet Buick GMC is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com