This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Sonic Drive-In
- Fast Food
- Union City, TN
About this business
Location details
416 W Reelfoot Ave, Union City, TN, 38261, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedFood was fresh and service was great! Destinee was super helpful
Business response:
Thanks so much for your feedback! This is what we love to hear.
Their blast are not fully mixed. The candies are either all at the bottom or in the middle. It’s not a good experience. Also, the hot dogs/coneys are semi warm and not what I’d call grilled at all. Before they used to be. But not now.
Business response:
Stacey, we are so sorry that this happened and appreciate you letting us know!
Terrible service. They never get your order correct and have the worst attitudes.
Business response:
Thank you for bringing this to our attention, Keundra. We strongly encourage you to contact our employee hotline: 1-800-997-6642
Very rarely does this Sonic ever get everything right! They even mess up drinks or give you hot ones. I will no longer go here. I would rather drive 20 minutes to Martin than worry about this one getting everything right!
Business response:
We're sorry to hear you had a negative experience with one of our locations. If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
No soft drinks!! Ridiculous!
Business response:
Hi Lois, we are sorry to disappoint you and appreciate you letting us know.
They have messed up my drink order 2x this week. I order 1 lemon berry slush early in the morning while they’re not busy and they give me strawberry without the lemon everytime. Just a bit disappointed.
I ordered a Sonic Double Cheeseburger, only ketchup. They brought out the burger 1st with everything. Brought out another burger- single burger with ketchup. Sent it back. Brought out AGAIN. Single burger with ketchup. I FINALLY, after the 4th attempt, got a double cheeseburger with only ketchup.. Decided to try again two weeks later- terrible experience again.
placed order through app and waited over 25 minutes. Had to call in 4 times at the stall before being acknowledged. Multuple employees walked by and tried getting their attention one stoppedand said she couldn't help . Poor customer service and no effort to apologize for it.
Just cannot get your order correct!! Food is cold when you do get it.
Frequently asked questions about Sonic Drive-In
How is Sonic Drive-In rated?
Sonic Drive-In has a 4 star rating with 1,157 reviews.
When is Sonic Drive-In open?
Sonic Drive-In is closed now. It will open tomorrow at 9:00 a.m.
Browse nearby in Union City, TN
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com