This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Sonic Drive-In
- Fast Food
- Union City, TN
About this business
Location details
416 W Reelfoot Ave, Union City, TN, 38261, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendedloved the food 😘 customer service was great
Business response:
thanks for dining with us!
Always terrible food quality! Dont eat here only thing good is ice cream and drinks!
Business response:
We're sorry to hear you had a negative experience with one of our locations. If you would like to escalate your feedback to the franchise owner, our team is happy to file a report. We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Got a medium popcorn chicken medium Tater tots with a side of cheese. Didn’t get the cheese I paid for. Meal over $8 and was like a kids happy meal. Should of went to Portillo’s. Same price but more and taste better. 1st and last time there.
Have had it because it’s so close but one thing you can count on is there is about an 80% chance your order will be wrong.
Business response:
Hi Jaimeson, we are sorry to disappoint you and appreciate you letting us know.
Can’t get an order right! How hard is it to get ketchup only? Or cherry Dr Pepper?
Business response:
Hi Leah. Customer experience is our top priority at SONIC and we are so sorry to disappoint you. Thank you for letting us know.
RecommendedThe burgers are so good. Awesome!
Business response:
Thanks for the kind words, Mildred! Have a great day!
RecommendedFood was fresh and service was great! Destinee was super helpful
Business response:
Thanks so much for your feedback! This is what we love to hear.
I just sat sonic for an hour to not even get our food and for them to say they can’t find our order. To tell us we will get a refund to just go back on their word and not give us our food for an additional 20 minutes. This sonic frustrates me 🙄
Business response:
Thank you for messaging us, Jennasen. We agree, that is unacceptable and we apologize. There are specific details we need in order to ensure that this issue gets to our customer service department and the drive-ins are held accountable. Please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc so we can notify the local franchise owner and make this right.
RecommendedWe had the best experience there today. Our food was great our drinks were great and our car hop was excellent. Austin greated us with much respect and talked to us like we were life long friends lol. Before walking away he ended his visit with God bless yall so to whom his parents are know that your raising a great young man and to the management of Sonic you have a great Employee.
Business response:
We're so happy to hear about your experience, Robert. Thanks for sharing!
Frequently asked questions about Sonic Drive-In
How is Sonic Drive-In rated?
Sonic Drive-In has a 4.1 star rating with 1,143 reviews.
When is Sonic Drive-In open?
Sonic Drive-In is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com