This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Solhaus Tower
- Apartments
- Minneapolis, MN
About this business
With one foot in Minneapolis and the other on the border of Saint Paul, Solhaus Tower offers you the best of both worlds! Our chic modern design embraces the latest in eco-friendly features such as a white membrane roof for energy efficiency, a passive solar design with large windows for natural lighting, recycling, and onsite composting. We top it all off with unmatched walkability and bike sharing, all a stone’s throw away from one of Minneapolis’s most culturally rich neighborhoods. Choose from our large selec... read more
Location details
515 SE Huron Blvd, Minneapolis, MN, 55414, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
How are you running a business, they will move you into a terrible run down apartment! I drove 6 hours to *********** to begin my master program here. Online they show you a pretty nice apartment but when you get here they are terrible! The regional director is terrible, she came and tried to give her sappy response as to why our apartment was looking the way it was look her response was Covid mind you the reviews tells it all. Anyway, she stated to pay for our hotel room for the week while they fix our apartment. The first ... read more
Business response:
Daw, thank you for your time. Our team works hard to provide a top-notch living experience to all of our residents, and we are sorry to read your review. We welcome the opportunity to connect with you to discuss your experience in greater detail and see how we may turn it around. When you have a moment, please email our Cares Team directly at **************************************. We hope to restore your confidence in our community soon.
I would not live here again. Granted, this is my only experience with apartment living. I honestly would give maintenance a higher rating than this, because they at least tried some of the time, and seemed to care. But the higher *** dont seem to care about anyone. I had a toilet that flooded four or five times, and then maintenance replaced it. Most of the GFIs on our outlets didnt work. Our ***tairs neighbors washer flooded and flooded our apartment. The drywall was soaked. They let the drywall dry out and then painted ove... read more
I was reached out by a fellow Yelp reviewer, whose review was deleted by Trinity, and she told me to leave mine on BBB so it won't be deleted. So here is a copy of my Yelp review:The building is too old to the point any part of it can break down at any moment. I stayed here for 1 year and wished I had chosen a different place. The ** is weak and literally does not cool down the room. Sometimes it even blows out humid air. The hot water is terrible, it takes 20 minutes of running the water for hot water to come. I and my room... read more
Business response:
Hung, our team welcomes feedback from residents, and we appreciate you making us aware of the maintenance concerns you experienced during your time in our community. We would like to gather some additional details about your experience so we may continue to improve for current and future residents. Please contact us at ***************************************. We look forward to your email.
This is the filthiest place I have ever been to!Because of covid, we got a FaceTime video tour, the place looked spotless clean, yes old, but clean and they told us it was just renovated. Online pictures were nice, we signed a contract trusting what we were shown!! Comes to be a COMPLETE LIE AND FALSE ADVERTISEMENT!!!!First of all on our moving-in day all elevators were down, we had to walk up 17 floors carrying as much as we could in the heat of *****!!Got into the room, the room was FILTHY DIRTY. Falling ceiling with crack... read more
Business response:
******, thank you for sharing your observations with us. The move-in experience you have described does not align with our typically high standards, and we are sorry for any inconvenience or miscommunication you may have experienced. We want to ensure the concerns you have raised are resolved to your satisfaction, so we are elevating your review to our Cares Team. We encourage you to contact them directly at **************************************.
I have left my honest opinions of this place on a their review sights and I was told that they dont appreciate what I said isnt that what reviews are for and I think the way I was attacked In an email was unprofessional and I want an apology or I want this ***** woman to lose her job. Also I guess her manager forgot to mention that I did admit I shouldnt have hit the child who was bullying my medically challenged six year old but and that he then hit me over the head with a deadly weapon with was his scooter and that I have ... read more
Business response:
******* thank you for your feedback. We are sorry to learn that you are unhappy with your interactions with our team and would like to gain some additional insight into your comments. At your convenience, please email us at *************************************** so we may work with you to determine a satisfactory resolution.
*************** in **** ** is managed by Trinity Property Consultants. *********************** is the current leasing manager and his horrific to deal with. Throughout the year, move in process was horrific, we did not get what was promised, the apartment needed cleaned (carpets) for 2 months due to the animal hair (child has allergies), there was a moldy onion in the kitchen, we had to clean and clean. Utilities are extremely high - assuming the building is so old and the windows leak - but the maintenance guy told us that ... read more
Business response:
****, thank you for reviewing as a former resident. We take care to explain our move-out policies and pricing from the start, so we are sorry to hear that you are unhappy. If you wish to discuss this or any of your other observations, please feel free to contact us at ***************************************. We wish you well in your next home.
Review for **************** Pasting my original ****** Review below which has disappeared:Youre paying for the location. Period. Ill start with the pros. First, the location is right off of 170 which makes it great for getting around town. Next, the rent price is somewhat reasonable. Now on to the cons. I dont even know where to begin The former management, Trilogy, was terrible. They gave the unit they were holding for me away and showed me some other unit with plans to clean it up. Later, on the day they gave me the keys, ... read more
Business response:
Our team is grateful for your feedback. Though we are pleased to hear that our location is convenient for you, we are sorry to learn you are dissatisfied with your apartment home. We want to ensure that your maintenance concerns are resolved to your satisfaction, so please get in touch with us at ***************************************. We look forward to your email.
Be aware of application fee scam. My daughter was told to have me apply as a co-signer/ guarantor since she was a new college grad with a starting salary history. I paid the requested ****** fee and supplied them with significant documentation of my income which would cover her rent ++ My daughter was denied the apartment and said that it was based on her income. My documentation was irrelevant and not considered. I have contacted the property and the regional management multiple times to address to ****** application fee I ... read more
Business response:
********, our team values transparency in all of our interactions with potential residents, so we are troubled by some of your feedback. We would appreciate the chance to address the concerns you have raised offline. Due to the nature of your review, we wish to connect you with our Cares Team. At your earliest convenience, please contact them at **************************************. Thank you.
Mailboxes seem to be a huge issue with this company and its properties. When we first moved in we had to wait THREE MONTHS before we had access to our mailbox. We had to call *** post master general to figure out what was going on. employees were required to collect not only our packages but our mail too on top their other duties. On several occasions they have lost packages or given me the wrong mail. Now, mail boxes are out again and its going to be six months and I have to depend on a staff who doesnt sort the mail until ... read more
Business response:
**** thank you for taking the time to share your feedback with us. We are disappointed to hear about your negative mail experience and are sorry for any inconvenience that resulted from this situation. We understand the importance of receiving mail on time and want to work toward a resolution for now and in the future. Please contact us at *************************************** so we may assist you.
Frequently asked questions about Solhaus Tower
How is Solhaus Tower rated?
Solhaus Tower has a 2.1 star rating with 158 reviews.
When is Solhaus Tower open?
Solhaus Tower is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com