Solhaus Tower

Mrs. Green 

on BBB

5 years ago

The Hub At Baton Rouge Apartments (Baton Rouge, LA) These people are not professional at all! The only thing that they know how to contact you about is your rent! if the rent is an hr late you are being harassed even through the weekend. When communicating with them it's like whatever you are saying is going through one ear and coming out of the other! I have never had a negative rental history until I moved here! I have only been living here for a month and before my full month I was threatened to become evicted! so this re... read more

Rachel e 

on BBB

5 years ago

**Stay away!! Needs 0 stars. This is for The Kenzie in Birmingham. They knowingly allowed me to move into a building that had consistent noise issues prior to me even living there as a student. The office admitted they knew about the noise prior via email. Not just any noise - but rattling my entire unit music coming from a neighbor that they allow to continue to live there and disturb others. Noise from this person screaming at the top of his lungs angrily and even throwing things in his unit causing property damage. I did ... read more

Nicholas S 

on BBB

5 years ago

Where do I begin. The most unprofessional group of people I have ever done business with. Avenue 5 The Modern Apartments Denver is the biggest disaster I have experienced and unfortunately had the displeasure of living at. Leasing office doesn’t answer the main phone lines or respond to email about any issues or complaints. I have been without a properly functioning dishwasher for over two weeks due to the maintenance inability and lack of training knowledge to fix it let alone anything else. Even worse in my service request... read more

Nikoo V 

on BBB

5 years ago

If I could leave 0 stars I would. This is the WORST apartment complex I have ever lived in. The Bryant Apartment Homes. They were built in the 70’s, have had the worst maintenance history, and are obviously in need of replacement of many things including PLUMBING, ELECTRIC, foundation, and all basics you can imagine. #1 IS MOLD GROWING IN UNITS AND BUILDINGS OF THESE APARTMENTS. #2 Yolanda *****and Tarisha ****do a good job but they work for a ran down apartment complex therefore they are providing horrible Customer experien... read more

Joseph M 

on BBB

5 years ago

September 3, 2019 I submitted my rent payment through the resident portal. Prior to that I had forgotten to change my stored billing information due to my checking account being compromised on August 25, 2019. I didn't realize the simple mistake until I received an alert from the bank. I immediately emailed The Haven Apartment Homes to make them aware of this and to ask what I needed to do next.. I never received any reply until I called... I then pushed the payment through a second time with my new billing information. I ha... read more

Tamara R. 

on BBB

5 years ago

I would like to file a complaint if possible against The Hub Baton Rouge Apartments. I was a resident at this apartment complex for two years, two different units. During my stay I constantly had issues that just got worse with time. During the first year in which I shared the apartment with a roommate, we had a flea infestation, we had an issue with the front door and the carpet not allowing us to be properly open, both of these issues took over a month to get resolved. We were also charged late fees because they had mispla... read more

Valeree R. 

on BBB

5 years ago

They have screwed up our rent payments since they took over our complex and have claimed that they gave us credits, then had to go back and recharge what they “credited.” I have never once seen these credits on my billing online. And when I’ve gone in to ask they can never clearly explain the credits, the answer always changes. I only had one month that wasn’t the regular amount of rent I pay but they claim I didn’t pay correctly for June, July or Aug. They have also decided to charge new fees that were not part of the lease... read more

Ashley H 

on BBB

5 years ago

I write today to share my extreme frustration with the experience I received at The Bryant Apartment Homes from Trish Pike. On June 30th, my wife and I stopped to view the one-bedroom apartment. We were particularly interested in The Bryant’s one-bedroom apartment, because it offered hardwood flooring and accepted pets. After the tour, Trish Pike sat us down and assured us she had unit 24G available; which had the hardwood flooring we were looking for in our search criteria. The next day July 1st, we submitted our applicatio... read more

Ronald H 

on BBB

5 years ago

I received a number from a company employee of a regional manager when I reached out to her she called me back talking smart , interrogating tone, very rude and refused to give me the number of her boss and hung up I needed to speak with someone about injuries before I hired a man attorney