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Smokey Bones Bar & Fire Grill

4.2

About this business

Founded in 1999, Smokey Bones Barbeque & Grill is a casual dining restaurant that combines authentic American barbecue with a rustic, mountain lodge decor. It is a part of Darden Restaurants, which also operates Red Lobster, Olive Garden Italian Restaurant, Bahama Breeze and Season s 52. With annual sales of more than $330 million, Smokey Bones Barbeque & Grill has been a winner of multiple barbecue and culinary competitions. It serves a variety of appetizers and desserts, as well as lodge salad, tomato, cucumber and onion s... read more

Location details

7725 Reynolds Rd, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,353 reviews
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Nola Mallett's profile image
Nola Mallett 
7 years ago

Charlee was a great waitress! Will be back when back in town. 

MaryAnn Perry's profile image
MaryAnn Perry 
7 years ago

Business response:

We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. 

Carrie-ann Kelly's profile image
Carrie-ann Kelly 
7 years ago

Was there last night for a birthday dinner date with boyfriend & some family. They sat us fast & made sure wheelchair assable. Waitress took forever to get drinks, took order for food screwed up mine, my boyfriends, & person sitting next to me not once but twice. She was very mouth & inconsiderate. Food was good but cold. Then tried to use coupons waitress again tried to tell us they were expired & didn’t expire until Feb 11. Manager very kind made it right. But needs to can waitress! She doesn’t deserve a customer service j... read more

Lynn Graves's profile image
Lynn Graves 
7 years ago
Betsy Schaeffer's profile image
Betsy Schaeffer 
7 years ago

We always enjoy the food at Smokey Bones but our experience last evening was not the usual. The poor bartender was running like a chicken with his head cut off trying to accommodate everyone. We waited 40 minutes for our food that was only lukewarm and it was not his fault. You need to have sufficient staff to accommodate the customers. 

Pamela Herbst's profile image
Pamela Herbst 
7 years ago

Smokey Bones has never disappointed me in the service department gotta watch whose cooking sometimes 

Deborah Herendeen's profile image
Deborah Herendeen 
7 years ago

Slow , Ovely Chumy to the men , We did not even get eye contact or any kind of service . Place was not busy we aged waiting for overpriced food . Their may be items on menu that people return for . We took most home , no one wants it . I will never return . You need to have good service or good food or some kind of experience to spent good money on a evening out for dinner .. We wasted hours , got tired revived unappetizing food and wasted a lot of money .On my way home I grabbed a fast food burger . Waste of my time and $60... read more

Business response:

We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. 

Erin Dawn Fields's profile image
Erin Dawn Fields 
7 years ago

We were seated right away, but waited 10 minutes for a server to come take our orders. When he finally came to our table, he didn’t introduce himself and acted like we were bothering him by being there. He brought our drinks and then went outside to smoke while my husband sat with an empty glass. He finally brought a refill and we didn’t see him again until he brought our food, which was incorrect, but we couldn’t get it corrected because he didn’t come back until we were completely done eating, at which point we told him ab... read more

Business response:

We would appreciate you allowing us the opportunity to follow up, please email us at feedback@smokeybones.com with your contact information and a few details about your visit including the location of the restaurant. 

James Wood's profile image
James Wood 
7 years ago

Frequently asked questions about Smokey Bones Bar & Fire Grill

How is Smokey Bones Bar & Fire Grill rated?

Smokey Bones Bar & Fire Grill has a 4.2 star rating with 3,353 reviews. 

When is Smokey Bones Bar & Fire Grill open?

Smokey Bones Bar & Fire Grill is closed now. It will open tomorrow at 9:00 a.m. 

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