This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Smart Motors, Inc
- Automotive
- Madison, WI
About this business
Smart Motors, founded in 1908, is an automobile dealer that offers a variety of cars, trucks, sedans and sport utility vehicles. Its new inventory includes various models of Toyota that include 4Runner, Avalon, Camry, Corolla, Matrix, Celica, Highlander, Land Cruiser, Prius, Siena, Tacoma, Sequoia and Yaris. The dealership s pre-owned inventory includes models of various makes, including Acura, BMW, Buick, Chevrolet, Chrysler, Dodge, Honda, Hyundai, Ford, Nissan, Kia, Lexus and Mazda. The maintenance services provided by the... read more
Location details
5901 Odana Rd, Madison, WI, 53719, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The fact that they won't cover something that even their service manager thought they should is petty. All they'll say is that "once a Toyota field service technician makes a determination, there's nothing we can do." Nonsense. Smart is a multi-million dollar a year business and if they wanted to stand by a customer they would.
Went for an oil change, and they mess up my drain plug, and still made me pay for it! Worse, service I have had, the manager was even horrible. Wont return or recommend going here
Went in for a tire repair, told me it needed to be replaced (?), stuck an odd used tire on and charged me $160 and never mentioned the tire was a different mfg. I drive 2015, why would you not put the same mfg tire on. Now they have ordered the right tire and I have to go back to have that put on. What a hassle! I'll never use the express area again.
The best car buying experience I have ever had. Easy, smooth and stress free thanks to the awesome people in sales and finance.
Terrific experience, I got an oil change and it felt like a mini vacation. Food bar, drink bar, kids room and coffee for half of what We payed at Jiffy Lube :)
Had such a great experience working with Ryan Kutty to buy our new Toyota Camry. We actually did 2 separate test drives months apart and Ryan was nothing but respectful and patient through our entire research process. While the car itself seems to be pretty great, I literally just wanted him to have my business!
Business response:
Happy New Car Day Lacey!
Frequently asked questions about Smart Motors, Inc
How is Smart Motors, Inc rated?
Smart Motors, Inc has a 4.5 star rating with 2,998 reviews.
When is Smart Motors, Inc open?
Smart Motors, Inc is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com