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809 N Colony Rd, Wallingford, CT, 06492, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Bought a Lexus beginning of September. Was very happy with the immediate service. Jake was wonderful. HOWEVER, within 2 weeks our one key broke. They covered a refab. That was great. Upon getting our first oil change, FIVE lights were out. The light out indicator was on for a while but never would’ve guessed more than 1 out. 2 weeks later, rack and pinion needed replacing. Our ‘$100 deductible basically bumper-to-bumper’ warranty that came with our 10k Lexus required us to pay over $350. Ok, fine. Now it’s BACK in the shop f... read more
Business response:
Casey, I'm sorry to hear about these issues with your new Lexus. We take pride in the vehicles we have on our lot, and we are committed to maintaining our standard of quality and dependability. A member of our team would be more than happy to help and answer any questions regarding your warranty. Just give us a call at (203) 793-7642. -Jake B., Sales Manager
Went in today to get a car. Walked in was greeted pretty promptly. The manager Phil asked us if there was a specific car I was interested in. I had done some browsing online before. I told him what car I wanted to look at. He handed me the keys and let me go right into it. I decided against that car. It was a little too small. Phil got me into a nice car that fit my budget. I even left same day with my new car! A+++. I highly recommend. Great experience and laidback atmosphere.
Business response:
Michael, it's always important to get a close up look at a car to know if it's right for you. I'm glad Phil was able to walk you through the buying process with ease. There's nothing quite like a new car. If you need anything, give us a call. -Jake B., Sales Manager
Polite staff , left with what i wanted !
We could not be more pleased with our car buying experience. Phil was extremely helpful, knowledgeable and worked hard to get us the best financing rate possible. No pressure sales and lots of gorgeous cars to pick from. A++
What a great dealership! I bought a car from them in March. Great price, runs perfectly, no pressure sales, responsive to problems and any questions. I would unreservedly recommend them to anyone, and if I need another car, I know where I'm going!
Bought a Buick Encore from them in February and it was the easiest process I have ever gone through!! They were all so helpful and organized! If you’re looking for a place to get a car, this is definitely the place!
A huge thank you to Bill and Phil for all their help! I’m so glad I purchased my first car through this company! They go above and beyond! Very professional and great vehicles! They made my first car buying experience amazing!
I’ve purchase many cars in my lifetime and never has such a great experience with a dealership. I’m also a marketing manager so I could see a bs sales pitch coming from a mile away and never once got the feeling that it was “game on time”. They delivered the car right to my house as it’s for my daughter who doesn’t have her license yet so we didn’t register or insure it yet and it’s beautiful. The car looks brand new they did such a good job detailing it. Now I’m in need for a new car and will most definitely go there first
Smart Buy Auto Sales has a 4.4 star rating with 577 reviews.
Smart Buy Auto Sales is closed now. It will open at 9:00 a.m.
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