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SIteLock
- Software company
- Scottsdale, AZ
About this business
Location details
8701 E Hartford Dr #200, Scottsdale, AZ, 85255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a little misunderstanding when I purchased services from this company originally. After speaking with Chad Fields, he resolved my issue professionally and got me into the correct service plan that I needed for my company. I will most likely be using Sitelock's services for years to come.
Business response:
Thank you Timothy for your kind words! We’re happy we could help and truly appreciate you taking the time to share your experience.
Great customer service.
Business response:
Hi Steven! Your awesome review made our day! We strive to deliver great customer experiences and we’re glad to know you’ve had a positive one.
Very informative and friendly. Elizabeth was very professional and was able to walk me through the portal and explain the issues my website is having and what they are doing to resolve them.
Business response:
Thanks for the great review, Chris! We work hard to exceed customers expectations, and we’re happy to hear you’ve had a positive experience. Stay secure!
I had a fantastic experience dealing with Richelle this morning. She was responsive, listened to my predicament & assessed without prejudice. Rarely, have I encountered such a venerable customer service or Manager with such conviviality and depth of awareness. Not to mention the reassuring mellifluousness of her voice. Thank you, for everything, I will definitely be reaching out to her if I ever encounter any issues.
Business response:
Welcome to the SiteLock family, Daniel. Thank you for leaving us such a wonderful review! Your feedback is extremely important to us, and we’re happy you’ve had a positive experience.
I woke up this morning with my website being hacked with malware. It was a nightmare. Thanks to Sitelock the problem has now been resolved. I am very impressed with the speed with which this problem was solved and by the friendly, polite, professional way it was handled. Thank you Sitelock.
Business response:
Thank you Melinda for your kind words! We’re happy we could help and truly appreciate you taking the time to share your experience.
Elizabeth Erickson was very helpful and explain/answered all of my questions.
Business response:
Thank you Joan for taking the time to leave a review. We enjoyed working with you just as much. Let us know if we can help with anything in the future!
Spoke with Lou, who provided excellent customer service.
Business response:
Thank you Peter for taking the time to leave a review. We enjoyed working with you just as much. Let us know if we can help with anything in the future!
I had a good experience n my call.
Business response:
Thank you Graham for taking the time to leave a review. We enjoyed working with you just as much. Let us know if we can help with anything in the future!
Resolved Billing Dispute
Business response:
Thanks for the great review, Russ! We work hard to exceed customers expectations, and we’re happy to hear you’ve had a positive experience. Stay secure!
Frequently asked questions about SIteLock
How is SIteLock rated?
SIteLock has a 4.3 star rating with 670 reviews.
When is SIteLock open?
SIteLock is closed now. It will open tomorrow at 9:00 a.m.
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