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SIteLock

4.3

About this business

Location details

8701 E Hartford Dr #200, Scottsdale, AZ, 85255, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3670 reviews
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Johannes K.'s profile image
Johannes K. 
7 years ago

Support is quick, competent and they resolve any question in no time. They take their job seriously and provide very usefull information even if it is not directly related to their core business. 

Business response:

Thanks for the great review, Johannes! We work hard to exceed customers expectations, and we’re happy to hear you’ve had a positive experience. Stay secure! 

TM A.'s profile image
TM A. 
7 years ago

Very good customer service. Our account manager was pleasant, thorough and knowledgeable. 

Business response:

Thank you TM Admin for your kind words! We’re happy we could help and truly appreciate you taking the time to share your experience. 

Ila S.'s profile image
Ila S. 
7 years ago

I received a call from Lou Walker from SiteLock. He was assigned as Account Manager for my business. This was my first interaction with him. I found him very interested in helping make sure my business website is safe from hackers. Talked to me about a firewall. I will share the information with my web developer. He was informative, not salesy or pushy. I rank the company to rate high on communication. 

Business response:

Hi Ila! Your awesome review made our day! We strive to deliver great customer experiences and we’re glad to know you’ve had a positive one. 

LC's profile image
7 years ago

Ali was amazing, helpful and understanding, would absolutely recommend. 

Business response:

Thank you Lee for your kind words! We’re happy we could help and truly appreciate you taking the time to share your experience. 

Anna L B.'s profile image
Anna L B. 
7 years ago

Every time I have a problem or question, Sitelock know exactly what I’m talking about it and resolve it. Very impressed 

Business response:

Thanks for the great review, Anna! We work hard to exceed customers expectations, and we’re happy to hear you’ve had a positive experience. Stay secure! 

Bernie G.'s profile image
Bernie G. 
7 years ago

Superb service provided by James Larrabee 

Business response:

Hi Bernie! Your awesome review made our day! We strive to deliver great customer experiences and we’re glad to know you’ve had a positive one. 

melissa's profile image
melissa 
7 years ago

Sitelock is always conscientious and follows through until they are certain that I am satisfied and my questions have been answered. 

Business response:

Welcome to the SiteLock family, Melissa. Thank you for leaving us such a wonderful review! Your feedback is extremely important to us, and we’re happy you’ve had a positive experience. 

Wendi F.'s profile image
Wendi F. 
7 years ago

Sitelock customer service is great -- it's not just words. They take excellent care of customers no matter how small or large the issue may be. 

Business response:

Welcome to the SiteLock family, Wendi. Thank you for leaving us such a wonderful review! Your feedback is extremely important to us, and we’re happy you’ve had a positive experience. 

Kevin M.'s profile image
Kevin M. 
7 years ago

I have been pleased with the service i have received from Sitelock. They are professional and responsive. 

Business response:

Welcome to the SiteLock family, Kevin. Thank you for leaving us such a wonderful review! Your feedback is extremely important to us, and we’re happy you’ve had a positive experience. 

Frequently asked questions about SIteLock

How is SIteLock rated?

SIteLock has a 4.3 star rating with 670 reviews. 

When is SIteLock open?

SIteLock is closed now. It will open tomorrow at 9:00 a.m. 

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