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Singtel
About this business
Location details
63 Jurong West Central 3, B1-09/10 Shopping Centre, Jurong Point, 648331, Singapore
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went with my helper to Jurong Point on the advice of Clementi Singtel. My helper went to register her SIM card on 25/11, the last day b4 expiry at Lucky Plaza. She is an Indonesian, perhaps cannot express in English adequately, the counter staff at the booth just top up her card and tell her not to worry about the registration. She paid $15 without any signal for the phone as the SIM card expiry was within few hours. I went with my helper to Jurong Point on the advice of Clementi Singtel as one of the staff told me that Ju... read more
normally I don’t expect much from retail service but uncle ‘Lai Cheng’ indeed provided a good service! please Singtel give this man a raise not much people can excel genuinely in customer service! :)!
Very disappointing prepaid service at Singtel Jurong Point! There is only one counter serving prepaid customers, which makes the queue extremely slow. We had to stand and wait for almost one hour just for prepaid service. The whole experience was really frustrating and disappointing. It feels terrible to spend so much time standing in a queue just to get a simple service done. Why is there only one counter allocated for prepaid customers? Singtel should improve its queue management and arrange more counters when there are... read more
Poor customer service. Dont work on a sunday if you r not gonna be willing to serve customers. If you find your job very mafan to deal with customers, change your job.
Poor management for the service queue. Waiting for the long time, and couldn't solved any problems, time wasted. Waiting in the queue for almost 40 minutes, got the consultation in 20 seconds with the explanation that 'you should contact Singtel WhatApp, we can't do it for you here'. While the client waiting for the service, someone should ask what service do the client have? Give them suggestions that they should consult via WhatsApp or just waiting there for in-person consulting.
Frequently asked questions about Singtel
How is Singtel rated?
Singtel has a 4.7 star rating with 569 reviews.
When is Singtel open?
Singtel is open now. It will close at 6:00 p.m.
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