Simple Moving Labor

Bill T. 

on Yellow Pages

11 years ago

We had a generally great experience. More so at the end of the move that the beginning. The men on both ends were on time, polite and helpful, Both teams worked tirelessly only stopping to get their breath. The loading crew could use a little more training. Their lack of using packing blankets provided, ended in a couple of damaged Items. plus their knowledge of loading a truck needs refinement. The unloading crew was equally on time, polite, and seemingly quite knowledgeable. They were helpful and quite fast at their job, a... read more

Jeremiah I. 

on Yellow Pages

11 years ago

Such a horrible customer service experience with SML I moved from Texas to Indiana with my seven-months pregnant wife, so we used SML to help load and unload a small amount of our belongings that we'd need for our temporary housing. The guys who loaded were fine. On time, quick and clean. No concerns. On the other end, our one-hour window came and went with no sign of the movers. We called toward the end of the hour and were told they were on the way, 10-15 minutes...20 minutes later, we called again...and again 30 minutes a... read more

Kevin K. 

on Yellow Pages

11 years ago

I had a very mixed -- but generally poor -- experience with SML ProMovers. My biggest complaint is about the subcontracted ProMovers in Baton Rouge. Pick-Up: While I was contacted by SML two days ahead, the subcontracted movers (ABBA Movers) did not call until 9:30pm the night before my 8am move. (I understand this is not SML's fault directly, but since they were the contracting company, the blame also falls on them.) ABBA instructed me that night to bring additional supplies that I was not able to get before the pick-up tim... read more

cperilloux8693 

on Yellow Pages

11 years ago

Great experience. I contacted them through Penske rental. They showed up on time and ready to work. I had a 26' truck packed to the ceiling. Not only did they unload in a professional manner; but, helped us organize the storage facility to maximize space. They were done in 1 1/2 hours. 

janet3333 

on Yellow Pages

11 years ago

I book movers to unload. Two nice individuals showed up and tried hard to unload the furniture, etc. from our move. It was apparent after two hours this was not going well, in the third hour got worse. Called SML too late to send anyone else out. The unloading took 5 hours and should have taken three. This was with my husband, son and I doing much of the work. I left concerns three times with SML and no one has had the courtesy to talk to me about my concern and it has been over a week. I did talk with someone just answering... read more

vince-k 

on Yellow Pages

11 years ago

I have used Simple Moving Labor several times (in Indiana, South Carolina, Michigan). The unload in Lansing Michigan was terrible. They took 4 hours for a job that should have been 2 to no more than 3 hours. They uninvitedly operated my Comcast remote control to change the input source. They were slow and did not move a box springs that could have fit down the stairs if they were more capable. 

eet727 

on Yellow Pages

11 years ago

SML damaged my furniture upon loading our truck, their two "Professional" movers were actually one senior citizen and a college kid (first day on the job) I filed a complaint and they made me take 3 photos of each item damaged, fill out paperworks with lists and explanations, dates of purchase, etc... I had to use photoshop to number each photo and sequence it to my explanation and definitions (nightmare) before they would review it! Today, 3 weeks later, I got a letter stating that the damage happened on the drive to our de... read more

elldee 

on Yellow Pages

11 years ago

Dana was fantastic and able to send me two men to unload a 16-foot truck with only a day's notice. The movers were polite, helpful, extremely neat and careful - particularly with our antique furniture. A very good decision! 

cassie.kennedy.142 

on Yellow Pages

11 years ago

We chose to use the helpers for our load and unload. They worked just fine. However, be very specific when you tell the operator that you will be on the 3rdfloor. For the unload we got two older, out of shape gentlemen. Sml did give us an extra hr for free though.