Silver Star Brands

Meribeth B 

on BBB

6 years ago

My mother ordered some products from Easy Comforts. When her order came they had signed her up for their "Easy Comforts Rewards Buyers Club Membership" at a charge of $24.99. She DID NOT sign up for this. She filled her order form out by hand and did not keep a copy of any kind. So it was our word against theirs. In their fine print, "Easy Comforts Rewards Club Membership is non-refundable". We decided to let this slide since it was going to cost us more when they took off the discount and added the shipping. In the flyer th... read more

bill berdan 

on BBB

6 years ago

missing items from shipement but no reason until I called to check out. No way for me to track order there is no way or topic on their web page to check out order. not doing business with them. 

Rose S 

on BBB

6 years ago

First of all, I had to put in a star, I will give this "company" minus star. I ordered bras from this so-called business, they described it as being really great as far as support, etc; well I got news for them, they were horrible, no support whatsoever & the material was so cheap & flimsy, I contacted them to send it back & ask for a refund, they said I HAD TO PAY SHIPPING & TO PAY A RESTOCKING FEE!!!. The nerve, so I complained to Paypal to resolve the problem & paypal did. Now I am getting JUNK MAIL & MARKETING CALLS, SEV... read more

Lynne Melby 

on BBB

6 years ago

I placed a new order for a new account in January 2018 for 46.02. My statement came and I tried paying it by phone on 020519 got the confirmation. A few days passed and the debit never showed online with my bank. I called back to the company to speak with a human and she hesitated when I told her I had paid over the phone using their automated system and gave her the amount I paid with the confirmation. She stated she was not sure but did I want to pay again as she didn't show a payment was made. By this time i was super mad... read more

Ruth Edgerly-Rees 

on BBB

6 years ago

My father tried to order a bra for my mom from a printed ad in one of his magazines. When he finished placing the order a 3rd party (Saving's Depot) got on the line and tried to talk him into some type of discount program. After repeatedly saying that he was not interested, the representative told him that he would have to call back to "make sure" that their offer was not processed. I understand that this is not your company, but why would you associate with a 3rd party who does not take "No" for an answer. After several pho... read more

Cindy B 

on BBB

6 years ago

I ordered bras! There were no instructions as to measure yourself & go up a size or two, Nothing! So I ordered the size I wear in every bra I own! Then were way too small. I called to ask them to exchange for a larger size. I refuse to pay a restocking fee or return postage, I asked why they don't have a chart explaining how to measure & size up! The answer I was told was," We don't have a chart or instructions. Most people call us before they order to make sure they are ordering right!" What! It doesn't say that! She respon... read more

Simone O 

on BBB

6 years ago

I ordered 5 items n Dec 6th. 3 had personalization from Mileskimball.com. When I checked out online, It told me it would ship in 4-8days. I never received an email update. Never received a tracking #. I called on Dec 15th to find out where my order was and it had not shipped yet. I called again on the 18th looking for a status and it still wasn’t shipped. They requested expedited shipping “to be sure it would be here before Christmas and it should be here no later than that Fri. 21st. I called the 22nd and was told “there wa... read more

neal h 

on BBB

6 years ago

I didn't receive the products I ordered, Dream Products never to date responded to my request/inquiry. Will not ever buy anything from them and recommend no one else should either. 

Suzanne B. 

on BBB

7 years ago

I received a notice in my email with Easy Comforts, stating that I can have free shipping and 10% off. I put my order in, and notice my total was different from the balance with the free shipping. They said I had to go to freeshipping.com, to get my free shipping charge back. I ck out this web site, and found out I have to paid each month, to get this free shipping. So watch out. it is not free shipping at all. I hate company saying they have free shipping then find out you have to have so much in a total to get free shippin... read more