SHOP LC

Darcia C 

on BBB

a year ago

This company put jewelry on live bid but then do not send it. Charged me and until I called nothing. When I chatted with them the answer was we will cancel this order as we do not have them in stock. 

Joey R 

on BBB

a year ago

Don't order from this company. They took my money and I never received my order. Each time I've contacted them, they tell me to "just wait"... 

David P 

on BBB

a year ago

I have attempted to reach ShopLC via email and via chat, and have been unable to get a response to my basic inquiry.I ordered a product 3 weeks ago and have been unable to get an update on the status. I wish I could say that I had a 4.3/5 experience, but I haven't. So Frustrated. 

Brenda G 

on BBB

a year ago

Don't order anything from this company, they lie about the time it's supposed to be delivered & every time I called, claimed wrong phone *************** but they definitely took my money !!!! 

mi a 

on BBB

a year ago

Ordered "Purple" pillow Ordered "Purple" pillow, after waiting over a month with no shipping information given and my credit card charged,I called customer service. I was assured that I would hear back withing 48 hours, a week later no response. Called yet again, was told that the warehouse could not fill the order. What an incredibly shady company Date of experience: July 10, 2024 

Larysa D 

on BBB

a year ago

Absolutely horrible! My last order was in September 2023, the bracelet that came VERY late, finally arrived to have cigarette ash around and mostly inside, along with strands on dark long hair. Sent pictures to customer service seconds after opening. Rep stated to make right I would receive a 20% discount and free shipping on ANY ITEM. I clarified, numerous times, even on TV items on a "snack down" price and he said it applied. Been waiting while to use discount, so today (6/11/24) something very appealing came across the **... read more

Maria H 

on BBB

a year ago

I was a customer for at least two years. Only got one ring that tarnished. Then in March there were at least 42 charges from shoplc that I didn't make. Called the company and received no support. Chase bank doesn't care that I didn't make the charges. They just want their money. So it looks like I'm on the hook for nearly ****** dollars of merchandise that I did not order. Hello,Agent called the customer and everything is now resolved.Thanks, 

Boguslawa K 

on BBB

a year ago

Hello, I would like to report overflowing advertisements on my text messages and emails regardless of calling and asking to take me off their email and phone messages.Spoke to **************** representatives several times, each time they assure me they do it as we speak but nothing ever changed.So, I kept calling and requesting the same thing , at that point they assured me they are now escalating the issue to a higher in charge person. Guess what? nothing happened.Yesterday they let me leave a message to "some" customer se... read more

Tamra F 

on BBB

a year ago

Ordered a watch for a Mother's Day gift, I ordered it plenty enough time for it to be here Mother's Day. Called customer service and was told they would "expedite" the shipping process. That doesn't help considering tomorrow is mothers day and I'm without a gift when it was guaranteed it would be here tomorrow. Hello,This order has been fully refunded back to the customers method of payment.Thanks,