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Shipley Energy
- Business Services
- York, PA
About this business
Budget for Automatic Delivery, On-Line Payment, Protection Pricing
Location details
415 Norway Street, York, PA, 17403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service and they keep us well informed as too what is going with our account.
Business response:
Hi John! Thanks for your review and thank you so much for being a customer. We appreciate your business. 😊
Had a lot of choices on propane providers when we moved to PA in 1998. We didn’t have any references on any energy providers and googled a lot of websites. Impressed by the number of positive customer reviews so we decided to go with Shipley. Have not regretted our decision. They’ve been very responsive to our needs in a highly professional manner!
Business response:
Hi Benjamin! Thank you so much for your review. We're happy to hear that you've had a great experience with us. Thanks for being a customer!
Don't get a lease with them, if you sell your house they "forget" to cancel and continue to bill you for deliveries to your previous resident. It's been going on for month!!!!!!
Business response:
Hi Kathy - thanks for your review. I'm sorry to hear about what happened with your former account. Would you be willing to send us a message with more details? Let us make it right.
Robo calls! So many robo calls. Every day, twice a day, for weeks. Will never use this company because of the robo calls.
Business response:
Hi Susan. Thanks for your review. I'm so sorry you've been receiving so many unwanted calls. Would you mind sending us a message about the calls you've received? The only automated calls we've been doing have been to remind our heating oil and propane customers to get their tanks filled before the next cold snap. If there are other calls happening, it would be really helpful to know what they entail and to make sure you're no longer contacted. Thank you again.
I searched online, and called all of my local oil distributors with no luck for simple question. I Found this company online and they had an instant message chat feature which I used and talk to Christine. She asked for my ZIP Code and unfortunately they do not service my area. But she was more than willing to answer my question. This company has great customer service and knowledge of all products. I HIGHLY recommended them if you are in their service area. Thank you again Christine.
Business response:
Hi Bill - thanks for your kind review! I'll make sure to pass on your compliments to Christine.
I would give less than 1star if I could. We pay for automatic filling of our tank and guess what? We don't have heat, no one came by to fill our tank. We see the truck all around the neighborhood but he never came to our house. We PAY every month for the auto fill up! And, conveniently, it's the coldest it's been in a century or so. Great service......
Business response:
Hi Liz - I'm glad that our tech was able to get everything taken care of for you! We appreciate your feedback, and are glad that you let us know something had gone wrong. We also rely on you to help let people know that we have made things right. Would you be willing to update your review to reflect your most recent experience working with us? Our reviews are very important to us, and we want to make sure that your review reflects your current feelings. Thank you again, Liz! We appreciate your business.
Terrible, called 1130 am to have someone look at our furnace called back at 330pm and told they were busy (which I understand) called back @ 730 and the person acted like we never even called, they didn't see our name. It wasn't until 930pm after we called Stambaugh's and got immediate response and called to cancel our service call did we get a call from your company, that's too bad because we were even going to inquire about a new furnace
Business response:
Hi Lisa. We are sorry for the delay in response to help you with your heating system. Please know that we are doing everything we can to get to everyone as fast as possible. Please FB message me with your phone number for us to call you. We want to make it right. Thank you.
Business response:
Hi James. Thank you for your feedback. We are experiencing extreme conditions right now and are trying to get to everyone as fast as possible. Please send me information on your account in a FB messenger so we can help you now. Name on account, delivery address and phone number would be helpful to expedite this. Thank you James.
Frequently asked questions about Shipley Energy
How is Shipley Energy rated?
Shipley Energy has a 4 star rating with 489 reviews.
When is Shipley Energy open?
Shipley Energy is closed now. It will open tomorrow at 7:00 a.m.
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