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Shelton Buick GMC
- Car Dealers
- Rochester Hills, MI
About this business
Location details
855 S Rochester Rd South, Rochester Hills, MI, 48307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Sales people are extremely rude and the General manager Drew is as useless as his subordinates. Save yourself some time and don’t go to this dealership
The owner could hire someone competent to be the General Manager and they in turn could train their associates the PROPER way to deal with customers. General Mgr is a disaster and so is the sales dept. Please don't waste your time at this dealership!!
RecommendedWarren made this the best experience. EVER. He found me exactly what I needed in the GMC Sierra and the best deal. This truck is a #GameChanger for our business. Warren is a #GameChanger!
I'm very dissatisfied after today's oil change that took 1.5 hours WITH an appointment. I paid a premium believing the dealership would have my vehicle in and out quickly since my schedule is VERY tight. I was not only disappointed, but my entire day's appointments were affected. I WILL NOT return. When I mentioned this to the service clerk, the response I got was "that's how long it takes". No explanation. Zero care. Had there been some regard for the delay my attitude would be different and I would not be writing this revi... read more
Recommended5 stars Just purchased my 3rd car from Warren. He is always helpful and answers my questions. I made him work for this sale because I wasn’t sure what I wanted to do and went back and forth several times making up my made. He was very patient 😂. He came in on his day off for delivery since it worked better for my schedule.
honestly the general manager in service does not really listen to concerns... If you take your vehicle here make sure you deal with Jeff,... he is the only one who knows how to do his job correctly!
RecommendedAbsolutely Love My Enclave❗️ Such A Smooth Riding Vehicle. By Far A Better Ride Than My CTS... What A Great Experience As Well With Andrew My Salesman. I Felt As If I Was Treated On A Personal Level And He Knocked It Out Of The Park. Yeah Yeah We All Know The Product Will Sell Itself, But To Have Somebody Walk You Through The Deal Putting You On That Personal Level Was An Exceptional Experience And With That Being Said, I Will Return Providing Andrew/David Take Care Of Me Again 👍🏽👍🏽 #TeamSheltonRocks
EXTREMELY disappointed in this dealer. I have been leasing and buying cars through them for many years now and finally was able to save up enough to purchase a used car. I then found out that upon turning in my lease vehicle they charge you $495 if you do not lease through them again or a buy a BRAND NEW vehicle. ask questions about ANY other charges. They tricked me. My previous lease from 2 years prior did not have this charge on it. They knew I intended to buy a used car after this lease but they wanted to make the sale. ... read more
RecommendedFriendly and fast-Sarah was wonderful!
Frequently asked questions about Shelton Buick GMC
How is Shelton Buick GMC rated?
Shelton Buick GMC has a 4.4 star rating with 1,187 reviews.
When is Shelton Buick GMC open?
Shelton Buick GMC is open now. It will close at 6:00 p.m.
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