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Shelton Buick GMC
- Car Dealers
- Rochester Hills, MI
About this business
Dedicated to serving all your automotive needs! For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our deaership.
Location details
855 S Rochester Rd South, Rochester Hills, MI, 48307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
$4,500 repair on a $8,000 car owned 4 days!! I purchased a used "As-Is" vehicle, 2010 Ford Taurus, from Shelton GMC on February 20th, 2018. As I drove the vehicle during the test drive I noticed a slight hesitation that I brushed off as a need for new spark plugs as the vehicle had 110,000 miles on it. I assumed, at this point, that had there been anything more serious the Dealership would surely disclose this. As I do with ALL my vehicles, I performed several preventative maintenance services on the vehicle. One such servic... read more
5 Star : Likely to Recommend 5 Star : Repair Quality We’ll done 5 Star : Customer Service Efficient & pleasant 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend Based on previous comments, you know why 1 Star : Repair Quality Let's see, headlights not working, multiple scratches on bumper, door locks acting up. Missing items from vehicle, washer fluid empty (had just filled before accident) 0.5 Star : Customer Service Getting a callback was like pulling teeth. No communication whatsoever on repair status, even our insurance company couldn't get a call back. Just horrible customer service. 4.5 Star : Returned Clean
5 Star : Likely to Recommend 4 Star : Repair Quality Had to wait for a long time to get the car ready, almost a month. 5 Star : Customer Service 5 Star : Returned Clean
4.5 Star : Likely to Recommend 4.5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 5 Star : Repair Quality Ryan Sullivan did excellent job.in telling what was done to make the repairs. A plus on repairs 5 Star : Customer Service Ryan Sullivan did an excellent job in pointing out the repairs. He gets an A Plus on the job. 5 Star : Returned Clean
5 Star : Likely to Recommend 3 Star : Repair Quality Small ding on right door wish it could have been included, otherwise very satisfied 5 Star : Customer Service 4 Star : Returned Clean
Frequently asked questions about Shelton Buick GMC
How is Shelton Buick GMC rated?
Shelton Buick GMC has a 4.3 star rating with 1,125 reviews.
When is Shelton Buick GMC open?
Shelton Buick GMC is closed now. It will open at 8:30 a.m.
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