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Sharp Grossmont Hospital
- Hospitals
- La Mesa, CA
About this business
Location details
5555 Grossmont Center Dr, La Mesa, CA, 91942, United States
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I was in the E.r on monday night the guy nurse checking people in was Very rude... also when i was in the back getting xrays i could hear the techs talking shit about 3 patients that were in the lobby they were talking about why they were there wich was NONE of my business they were laughing about them it was so out of line very unprofessional and I believe it went against patient confidentiality..I guess its the norm for this hospital...
Business response:
Hi Becky, I'm sorry to hear that you did not have a good experience in our ER on Monday night. We want every patient and guest to have a good experience and do take your review seriously. If you want to talk more about your experience, I can ask the appropriate person to reach out to you. I am happy to give them your contact information if you send it via private message or to feedback@sharp.com. *Jessica*
I have always been treated good here until today! I was in a car accident and couldn't move my neck and having back pain. The doctor didn't introduce herself, didn't check my back or neck, just told me to stretch and take ibuprofen. Sent me home. Not to mention that I was in a hallway crying for four hours and no one checking in.
Business response:
Hi Candy, I'm sorry to hear that you did not have a good experience here today and that you are in pain. We want every patient to have a great experience and take your review seriously. I am happy to ask the appropriate person here to reach out to you if you want to talk to them more about your visit. If you want me to do so, please send your best contact information in a private message or via email to feedback@sharp.com. *Jessica*
9/24/2013 My last 2 visits to the E.R. resulted in my leaving in the same, or worse, condition as when I got there. My last visit (8-17-13) was due to significant breathing issues during, and just prior to, sleeping....Continue Reading
I love people all kinds of people wether they work at Grossmont or not and I forgave those who works there but I have no respect for Grossmont hospital because I believe in my heart and mind and my lots of bad experience that they are the worst ""human""I rather be treated as dog in a veterinarian hospital and not any where near Grossmont . Hopefully a disaster from God will come ON them all .
As I approached the ER doors, there was an elderly woman in a wheelchair covered in blankets, sitting in the chair alone. She begged me to bring her inside as she was cold. I brought her inside and requested assistance for her. I was denied by security and was told no one was available for her. Absolutely disgusting. I immediately walked out in fear for her and others.
Business response:
Hi Josh. We take every review seriously. While I am not the appropriate person to discuss or answer questions about what occurred when you came to our ER, I can ask the appropriate person to contact you directly. Please send us a private message with your contact information if you would like me to do so.
Business response:
Hi Mallory... I am very sorry first, that you needed to come to the ER and second, that you did not have a good experience when you came here. I am not the appropriate representative to discuss the details of your visit, but if you send a private message with your phone number I can ask the right person to contact you. I hope you are doing much better now.
I had to bring my child in this morning, close to 2 AM. Richard, the nurse, took exceptional care of my child. I am thankful to God for this hospital, the doctors, and nurses for their care and concern today and over the years. If I have to be hospitalized, Sharp Grossmont is the place to be!
Business response:
Hi Karyn! Thank you for taking the time to share with us how well your child was cared for at Sharp Grossmont. I would love to share your comment with Richard's manager. Did you visit the ER? I hope your child is doing much better now :)
Thanks to Sharp Grossmont for taking such wonderful care of my son recently. The doctors and nurses were kind and compassionate and gave him excellent care on 3 South.
Business response:
That's wonderful, Vicki - thank you for sharing this with us! It's always great for employees to know they're doing a great job, so I'll be sure to forward your review to their manager. I hope your son is doing much better now :) *Jessica*
I'm here a lot the ppl are great they are like family
Business response:
Hi Harley! It's music to our ears that our staff has made you feel like family at Grossmont. We appreciate your review, and wish you all the best.
Frequently asked questions about Sharp Grossmont Hospital
How is Sharp Grossmont Hospital rated?
Sharp Grossmont Hospital has a 2.8 star rating with 1,345 reviews.
When is Sharp Grossmont Hospital open?
Sharp Grossmont Hospital is open now. It is open 24/7.
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