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Serramonte Ford

4.4

About this business

As a leading Ford dealership near San Francisco, Serramonte Ford has been serving the city of Colma and surrounding areas for over 44 years. We offer a wide selection of new and used Ford cars like the Ford F-150, Ford Mustang and Ford Escape. Additionally, we have an onsite auto repair shop that is equipped to handle repairs for all makes and models of cars, trucks and SUVs. Stop by Serramonte Ford in Colma today to get a glimpse of each model in person or schedule your next maintenance appointment with our service center. ... read more

Location details

999 Serramonte Boulevard, Colma, CA, 94014, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.43,168 reviews
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Domingo Carrillo's profile image
Domingo Carrillo 
recommend  Recommended
5 years ago

El buen trato al cliente Pero aveces hay agentes que quieren venderte luego luego y quieren que firmes 

Kristopher Sheppard's profile image
Kristopher Sheppard 
recommend  Recommended
6 years ago

Go there like now 

Blanco Frank's profile image
Blanco Frank 
recommend  Recommended
6 years ago

best Ford dealer ever, great customer service, great at all 

Colin Etheridge's profile image
Colin Etheridge 
recommend  Recommended
6 years ago

Would always go back - great service and very attentive. 

Ken Johnson's profile image
Ken Johnson 
6 years ago

I took my fusion in for service. I left a decent review but commented how they didn’t tell me the mm left on my brake pads. I have regenerative brakes which last a long time which I didn’t know at the time. They didn’t explain anything to me about regenerative brakes. So the next time I come in for just an oil change, it took all day before I got my car back. When I got my car back, it had deep scratches on the dashboard and on the dashboard in the back near the back window. I didn’t notice right away and can’t prove it. So ... read more

Brad Whitman's profile image
Brad Whitman 
6 years ago

"the worst customer service experience of my entire life" would describe my dealings with Serramonte Ford. I brought in my car for an airbag recall after getting a notice in the mail, they took 6 weeks to replace it after assuring me it would take 2 hours upon first telling me they had the part and could work on it. It was returned to me after a supposed "recall repair + multipoint safety inspection" and the car died a few days after I got it back while driving on the road, requiring a tow back to dealership. This on a car I... read more

Sean O'Reilly's profile image
Sean O'Reilly 
recommend  Recommended
6 years ago

A low stress, no pressure experience from start to finish. Our salesperson, Faye was outstanding in every regard. She was knowledgeable, professional and engaging without a lot of sales hype or pressure. The finance team led by Jason Cooper, was also outstanding going into great detail to explain the options without any gimmicks. I like to buy American and to shop locally. These folks really made our day! Thanks again, Faye and Jason! 

Ron Williams's profile image
Ron Williams 
6 years ago

Stop accepting appointments when there is a backlog. Call when promised. Fix the phones 

Victoria Hursh Sciacqua's profile image
Victoria Hursh Sciacqua 
7 years ago

Had my son’s car for 4 weeks, only put 7 hours into looking into the problem and didn’t offer him a courtesy vehicle. Taking the car to a more qualified mechanic to get FIXED!! Don’t bother sending me a bill for the diagnostic because we won’t pay it since we had to pay for a car for 4 weeks!!!! 

Frequently asked questions about Serramonte Ford

How is Serramonte Ford rated?

Serramonte Ford has a 4.4 star rating with 3,168 reviews. 

When is Serramonte Ford open?

Serramonte Ford is closed now. It will open tomorrow at 7:00 a.m. 

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