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Seralago Hotel & Suites

4.1

About this business

Family Friendly Hotel, 3 miles from Walt Disney World, close to Universal Orlando and Seaworld. Full service restaurant for breakfast with Kids Eat Free program, Food Court, two pools and 2 whirlpools. Scheduled transportation to theme parks. 

Location details

5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL, 34746, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1805 reviews
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Amber Gibson's profile image
Amber Gibson 
6 years ago

WORST HOTEL WE HAVE EVER BEEN TO!! *Please read this if you are considering this hotel as an option!!!* We will NEVER stay here again! We check in to our hotel Saturday 1/12/19 the first room we got number 325. My boyfriends 8 year old daughter sat on the child’s bed and FELL THROUGH the bed. She hurt her tailbone. Turns out the cheap wood that held the bed was completely cracked underneath. I have no idea how housekeeping didn’t know about it when the changed the sheets. Unless they didn’t change the sheets. Which wouldn’t ... read more

Theresa Kozireski Moriarty's profile image
Theresa Kozireski Moriarty 
recommend  Recommended
6 years ago

great great stay amazing staff!!! miss you all. room 300 John Theresa and Emilyyyy 12/21>12/31!!!! 

Sheera Rubinstein-Schieferstein's profile image
Sheera Rubinstein-Schieferstein 
6 years ago

My daughter booked here for 4 nights upon arrival with her husband and 4 and 1 year old discovered they were out in a room FULL OF MOLD! She took pictures and videos to show me! I was never so sickened before. She immediately went to front desk showed them and was told she’d get a refund as she refused to stay there! As of yet they have not refunded her!!!! 

Julie Lortie's profile image
Julie Lortie 
recommend  Recommended
6 years ago

Un hôtel bien situé. Près de old town l Disney , Universal. Avec dés navette gratuite. Chambre vieillotte, tv non fonctionnel, ou prise de courant non fonctionnel. Lit très confortable. Possède frigo et micro onde. Aucun coffret de sécurité . Pas assez de cendrier sur le site. Restaurant super, bar tiki un des meilleurs. Pisicne spa et barboteuse. C’est environ un 3/5 

Lizz Marie's profile image
Lizz Marie 
6 years ago

I’ve seen how nasty the rooms are. The health board needs to come and shut you down!!! 

Mandy Sherrow Belcher's profile image
Mandy Sherrow Belcher 
6 years ago

We have stayed at Seralogo in the past, numerous times, however we will never return. They obviously have new management that doesn't care one bit about the hotel or the guests. Extremely rude, unhelpful staff, dirty rooms, dirty property, toilets and sinks that dont work proplery, no maintenance to fix them, shuttles no longer run more than a few times a day, and none to Magic kingdom. STAY AWAY! 

Angie Marie Hanbury's profile image
Angie Marie Hanbury 
6 years ago

Disgusting! mold, mildew, LIVE roaches, dirty rooms, rust, and an overall dilapidated rooms. Overpriced, outdated, and nobody seems to know how things work there. No returned calls and a sick toddler from staying in the room. NEVER AGAIN! We were there just this last week. 12/25 to 12/29. 

Shauna Gail Bagby Briley's profile image
Shauna Gail Bagby Briley 
6 years ago

I purchased 2 rooms for the weekend on my daughters birthday. There was a hurricane and we were hit pretty hard and had damage and power loss. All I wanted to do was change the date up 2 weeks because of having to fix and clean things up. They refused to change the date because they were open. In my opinion they stole my money. 

Brenda Roldan's profile image
Brenda Roldan 
6 years ago

extremely rude and unhelpful staff. I had a family emergency , and they took $98 out of my account and refused to refund it. I'm a single mother. I would never recommend this hotel to anyone.The manager I spoke with today was so very rude. Look at the comments, I see your hotel is a dump! I have sent a comment to yelp, and will continue to alert people of how awdul your 

Frequently asked questions about Seralago Hotel & Suites

How is Seralago Hotel & Suites rated?

Seralago Hotel & Suites has a 4.1 star rating with 805 reviews. 

When is Seralago Hotel & Suites open?

Seralago Hotel & Suites is open now. It will close at 6:00 p.m.  

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