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Sears Outlet

4.0

About this business

Sears Outlet in Philadelphia, PA offers top brand home and major appliances at deep discounts and a great selection of lawn and garden products. Shop our inventory of refrigerators, dishwashers, washers, dryers, microwaves, lawn mowers, air conditioner units, and more, and save up to 70% off retail prices! Come by and get to know us! 

Location details

1357 Franklin Mills Cir, Philadelphia, PA, 19154, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.0668 reviews
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Margaret Ann Casey Wilson's profile image
Margaret Ann Casey Wilson 
recommend  Recommended
4 years ago

Price is great. Service is wonderful . Rich is the best. Stacey was helpful too. 

Loretta Scott Durrell's profile image
Loretta Scott Durrell 
recommend  Recommended
4 years ago

Was looking for a stand up freezer for a while. Went into American Freight and Dan was able to help me find exactly what I was looking for! So happy that I went with American Freight because not only do they have great quality products but they have affordable prices too! 

Justin Jnoize Coleman's profile image
Justin Jnoize Coleman 
recommend  Recommended
4 years ago

Excellent service excellent help Luis was awesome 

Alex Gro's profile image
Alex Gro 
4 years ago

Do not do businesses with this shady company. Terrible customer service - hang up on you, place you on hold, do not call back. Dishonest about delivery time. Be ware! 

Business response:

Hello Alex, Input about our stores and employees helps improve customer satisfaction and we aim to please. If you have a specific complaint, compliment, or recommendation for us to improve, please call 1-866-388-6333 so we can put you in direct contact with the Regional Manager of the store location you recently visited so we can try and improve upon your experience. Thank you. 

Abu Shyed Md Nahian's profile image
Abu Shyed Md Nahian 
4 years ago

Order Placed on 7/27/2020 Sales Order: SO672726 and I still haven't received the product, called them 4-5 times but saying they are looking into it, worst service ever 

Alicia Ann's profile image
Alicia Ann 
4 years ago

I wish I would have read these reviews earlier to avoid having a similar experience. We purchased a new, out of carton refrigerator and had called the store to verify there were no marks on it. 2.5 weeks later (and a few days after it was expected to arrive) we received our fridge with marks on it. To Top it off, we paid for the delivery and install which was a waste and has left us having to pay someone else to actually install it. We could have had our fridge 2.5 weeks earlier and saved money. They did not install it, clai... read more

Kevin Nelson's profile image
Kevin Nelson 
5 years ago

Can not reach anyone to confirm delivery. I think I was scammed 

Kathi Cherubini's profile image
Kathi Cherubini 
5 years ago

My refrigerator had issues that made it too expensive to repair. I had been researching online and felt that American Freight had a good selection and good pricing. I went to this store on 7/8/2020 to purchase a refrigerator. I narrowed it down to 3 that I thought were a good deal. I had some questions so I got a salesman to help. Unfortunately he was unable to answer my questions. I asked him if he could get me a manager to speak with, he said no problem and he went to get him. The salesman returned to tell me that the mana... read more

Business response:

Hello Kathi, We are sorry to hear about your recent shopping experience. Input about our stores and employees helps improve customer satisfaction and we aim to please. If you have a specific complaint or compliment, please call 1-866-388-6333 so we can put you in direct contact with the Vice President of the store location you recently visited. Thank you. 

Anne M Ishee's profile image
Anne M Ishee 
5 years ago

Never delivered products. Was scheduled for delivery twice, both of which were no call/no shows. Still can’t get into contact with them. 

Frequently asked questions about Sears Outlet

How is Sears Outlet rated?

Sears Outlet has a 4 star rating with 668 reviews. 

When is Sears Outlet open?

Sears Outlet is open now. It will close at 9:00 p.m.  

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