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Sears Outlet

4.7

About this business

Location details

3632 E E Front St, Kansas City, MO, 64120, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.74,600 reviews
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Nicole Dawley's profile image
Nicole Dawley 
recommend  Recommended
5 years ago

Robert and Hannah were awesome! I would absolutely recommend this place! 

Alicia Amaya's profile image
Alicia Amaya 
5 years ago

Bought a table from there it came out of the box scratched. They said they would fix it and make it right, but it's been 9 months they lie. 

Alicia Nicole's profile image
Alicia Nicole 
5 years ago

Bought a table from there it came out of the box scratched. They said they would fix it and make it right, but it's been 9 months they lie. 

Elizabeth Hoffman's profile image
Elizabeth Hoffman 
5 years ago

On 06/07/2020 I purchased a dryer from the Sears Outlet (now AFF) in Newark, DE in University Plaza. This dryer was purchased online and available for pickup at that store. Unfortunately it was a Sunday night and I could not pick up that day. On Tuesday 06/09/20 I determined that I no longer needed the dryer, as I was able to get my current one working. I called the store on Wednesday 06/10/20 to request a refund. I was directed to call customer service to request the refund, which I did, and it was supposed to be credited. ... read more

Keely Salmeron's profile image
Keely Salmeron 
5 years ago

I purchased a refrigerator from Sears Outlet on May 22nd, it was delivered on June 8th after many issues with delivery and them not calling or returning my calls to set up the delivery (even at one point they told me the delivery driver was involved in a car accident and that's why they never showed up - this was after me getting no response and driving down to the warehouse). On June 18th my refrigerator and freezer stopped working. I called Sears Outlet and was told to come down to the warehouse. I went down where they ins... read more

Kevin Nelson's profile image
Kevin Nelson 
5 years ago

Can not reach anyone to confirm delivery. I think I was scammed 

Bethany Smith's profile image
Bethany Smith 
5 years ago

Do not recommend! My grandparents bought a washer and dryer set, got it home and the dryer sounds like it is going to blow up when it runs. One person said they added a warranty and sent out a service person then were told it would be $500 to it. Then the manager said that they in fact did not have a warranty, but could maybe add one on for another $400, but otherwise it is just too bad, everything is sold as is and no refunds are given. Try to call whirlpool and see if they'll help. Really!?!? $1800 and that's it!?!? They d... read more

Jim Allen's profile image
Jim Allen 
5 years ago

Had friends buy a dryer, charge them $100.00 more then listed. When they got home and notice it, they were told all sale are final and won’t correct it. Then the next day when hooking it up, found they give them the wrong part to install it. 

Business response:

Dear Mr. Allen Thanks for sharing your feedback. We are sorry that your experience did not match your expectations. it was an uncommon instance and we will do better. Please feel free and reach out to Frank (951-340-4269) with any further comments, concerns, or suggestions you wish to share . We would love to make things right if you give us another chance. Thank you again for your patronage. 

Carly Lauren Rann's profile image
Carly Lauren Rann 
recommend  Recommended
5 years ago

A huge thank you to American Freight Furniture, Mattress, Appliance for a wonderful shopping experience today, we finally found a refrigerator after nearly a month of shopping around! We even ended up getting the refrigerator I’ve had my heart set on, brand new, still wrapped in plastic, and for almost half the price of Home Depot and Lowe’s!! Thank you Jesus 🙏🏻🙏🏻🙏🏻 If you need an appliance, mattress or any home odds and ends (pots/pans, rugs, small kitchen appliances, yard work appliances and more) come here and ask f... read more

Frequently asked questions about Sears Outlet

How is Sears Outlet rated?

Sears Outlet has a 4.7 star rating with 4,600 reviews. 

When is Sears Outlet open?

Sears Outlet is open now. It will close at 9:00 p.m.  

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