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16655 SW 72nd Ave Suite 400, Tigard, OR, 97224, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Hi all recently I had ordered my touch paint for my both car first one for my ml 350 is matched second place other order for my in law they send out is wrong color and I call them they not answer at all then I try email them they responded back to quickly and resend the colors I ask for my car I will do business with them again if they answer the phone call from customer it's more awesome
Won't even respond to questions. Terrible customer service.
Awesome product and awesome customer service, I said I needed my pain t fast and he had it to me in TWO DAYS !!!! I don't know why the negative reviews because I have dealt with then several times. Phone calls returned in 24 hours, email the same. Anyway, perfect match and I will post pics if I can
I recommend them because they stand behind their products. Had a issue and these guys responded fast and are taking care of it as we speak. Quality products and customer service is what you will get with ScratchWizard!
Others may have had issues, but I had no problems contacting the folks there or getting good customer service.
Customer Service was exceptional in our case - I had ordered touch-up paint for a car that was then totalled in an accident before the shipment arrived. ScratchWizard was very courteous in dealing with us, actually asked about the injured driver's welfare and gave us a full refund including shipping after we shipped the package back. I would definitely order from them again.
ScratchWizard has a 3.1 star rating with 67 reviews.
ScratchWizard is closed now. It will open at 8:00 a.m.
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