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Jordan Imbrey on Facebook
a year ago
10/22/2020, 03:37 AM
The paint color wasn’t quite right and they offered me a full refund— even though I believe it was the manufacturers fault. Their kit and tutorials are great!
DC DC DC on Facebook
a year ago
08/15/2020, 13:54 PM
no shipping info for the product I ordered. looks like A LOT of customers are/is having this issue. this company sucks!
Malcolm Denemark on Facebook
a year ago
07/30/2020, 13:19 PM
I just bought a mint 2012 Rav 4 with 26,000 miles on it. Perfect, one owner, garage car, stickers still on the roof rack. Not a scratch on it, until I backed into a pole. Fixed the bumper with Bondo for bumpers and plastic, got it perfect, with sanding, primed it, and tried Duplicolor. It was the white pearl paint and the Duplicolor didn't come close to matching. Tried Scratch Wizard. It took almost two weeks to get here, they custom mix each can for the job. I am used to Amazon arriving in a couple of days but worth the wait for the Scratch Wizard paint. The match was perfect for hard to match 070 pearlescent white paint. It required a two step paint plus Clear Coat. Important though, even if you think you are a body and fender man from your hot rod Bondo days, watch the videos on You Tube. Follow directions, Get the bumper perfect. If you have a lumpy bumper or car surface, you are going to have a bumpy perfect matching color repair. Get some wax remover, wear gloves, buy a tack cloth- they are cheap. In the one video the guy was using Invisible Glass before painting. Do some serious masking. Three light coats is better than three heavy coats. In the one video, the guy stresses that your last clear coat is your wet coat, so do it a little heavier. I am totally satisfied with their service, their products and the results. If you have an old clunker, get some primer and Duplicolor. If you have a nice car that you care about, spend the extra money and get the Scratch Wizard paint. Do your homework though, bad prep will lead to bad results. Not sure if I have to but on my last real repair on my wife's car the guy from the Toyota dealer said no wax on new paint for a month. So, I am going to wait a moth to buff it out, but it looks perfect now. Happy customer.
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Thomas Brochard on Facebook
3 years ago
05/01/2019, 17:18 PM
I ordered a leather repair kit from them a year ago and finally got around to fixing my leather seats. The spray dye in the kit was the wrong color and they've refused to send the correct color or adjust the price, stating I should have inspected the contents for "quality" within the first 30 days. I'd be fine with that had they stated that to me in writing or verbally when I purchased the kit. They didn't do either.
I'd advise staying away from these guys, if they can't resolve a $15 can of spray paint just think of your exposure if you invested more dollars into them
Shea Swann on Facebook
3 years ago
04/15/2019, 09:06 AM
Defiantly happy I chose scratch wizard, they won’t disappoint you!
Tuan Le on Facebook
3 years ago
04/06/2019, 18:04 PM
It has been one week since i placed my order and no one even reply back to me neither part was ship or not.
Rae-Carol Johnson on Facebook
3 years ago
04/03/2019, 04:01 AM
Send the right colors. Utilize paint cans with a proper spray nozzle that wont clog. Don't suck.
Pierre-Luc Séguin on Facebook
3 years ago
03/27/2019, 07:06 AM
Ordered a primer/base coat/clear coat that was supposed to be an OEM match for my Lexus LX450. Tested it on the provided cardboard piece and it looked close enough. The problem came when it was applied to a bigger part of the car. it is not even close to the OEM color, way too much yellow in the withe. looks more cream than white to me... I would be careful with their products...
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