This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Sapaugh Cadillac
- Car Dealers
- Herculaneum, MO
About this business
Location details
1435 McNutt St, Suite 100, Herculaneum, MO, 63048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedYes love being here and waiting.
Business response:
Doretha------- Thank You ! We appreciate your business and the entire Sapaugh Team is here for you ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
RecommendedThe absolute highest level of customer service both in sales, with Kristen & Cletis & in the Service department. Bought my Bolt 2019 nearly a year ago and highly recommend this dealership if you are looking to make the transition to an EV! Knowledgeable staff all around and the dealership offers 3 EV charging options, 2-L2 & 1 Fast Charge.
RecommendedAwesome team! Thank you for your excellent service!
Business response:
Thank you very much for the feedback, we are glad to hear you had a great experience. We appreciate your business.
RecommendedI had an great experience this Saturday. Eileen in the rental department was delightful and helpful. The service department was quick an efficient. I would highly recommend to everyone. Thank you.
RecommendedGreat to deal with. Kristen Martin makes the buying process easy and pleasant be it a new or used vehicle. Reliable service.
RecommendedJust wanted to take a moment to thank Nick in the service department and June in customer service! Both were fantastic! I had to spend several hours in the waiting area while my car was being fixed and June went out of her way to make sure every single customer was taken care of and happy. Nick was wonderful working hard to make sure my car part was under warranty and updating me with the progress as it went. I also greatly appreciated the WiFi and soda/coffee station, as well as, the working areas and charging stations. I w... read more
Business response:
Lauren------- Thank You ! We appreciate the glowing review, kind words ! We are very Blessed to Have Nick and June on our Team! Thank you for your business and we look forward to serving you in the future ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
I don't know who is driving your grey Cadillac SUV around Rt.30 but they are very irresponsible. He would not move over to allow us to merge at the Hellam exit, tried to cut us off at the Columbia exit. Flew up on my bumper at the Centerville exit and almost ran me off the road. Very bad idea to have your advertising on the back window.
Business response:
Thank you for the information. We provide all of our customers a loaner vehicle when they are in for service. We will look into the matter. Again, thank you for the information. Kelley Kelly
RecommendedWhat can we say about them. Our family is speechless (in a good way). We recently bought a Cadillac Escalade ESV Premium luxury with them. Dawn was an excellent sales person who helped us and answered all our questions! Today we got home from work and received a wonderful gift from them. It amazes us how detailed they were in the artwork. They included our occupation as salon owners but also our last name was incorporated into the portrait!! I would and will always refer them to anyone I know, we will also be purchasing any ... read more
Business response:
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Hudson Cadillac!
Since my review on google was hidden I’m going to try to make this as short as possible. We bought a 2015 BMW M235I from this dealership in September. We live in San Antonio so my husband was dealing with everything via phone and text. This car is an absolute lemon. When he got the car home I noticed the tires were BALD! The breaks squeaked so bad when reversing it was embarrassing (especially when driving an M sport convertible BMW) Two weeks after we had it, I was driving and the splash shield dropped. I was left stranded ... read more
Business response:
Amber, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Jimmy Hendrix at Jhendrix01@crestcadillactx.com at your earliest convenience.
Frequently asked questions about Sapaugh Cadillac
How is Sapaugh Cadillac rated?
Sapaugh Cadillac has a 4.7 star rating with 803 reviews.
When is Sapaugh Cadillac open?
Sapaugh Cadillac is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com