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Santos H Yu

3.8

About this business

Neurology at it's finest. Patient care at it's best. 

Location details

2430 W Horizon Ridge Pkwy, Henderson, NV, 89052, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8392 reviews
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Pamela Watson's profile image
Pamela Watson 
4 years ago

We went to Dr Yu with four CT scans and MRI report all suggesting check for NHP. Dr didn’t even read them or check the cd we brought of Paul’s MRI. He just put his feet up and did a couple of questions sent him for Test. Went to next appointment to discuss test, still came back will check for NHP. Dr. Yu said he does not have that and scheduled my boyfriend for an appointment for months out to see what kind of dementia he has. Two months later Paul had to return back to Florida as I could no longer care for him. He was decli... read more

Susan's profile image
4 years ago

I just want to say that all of the negative reviews were true about this office. Although I never did see the doctor, the office was a nightmare, they claim to have told me to get a negative Covid test which they did not and documented that they did, the chairs and the crowded office were disgusting. I feel sorry for anyone who has to go here. I told them that their office sucks and I would not be back and I canceled my appointment. The ratings are true!!! 

Anonymous's profile image
4 years ago

We visited the office two times two date. Both visits were HORENDOUS. COMPLETELY UNPROFESSIONAL STAFF WHO HAVE NO IDEA WHAT THEY ARE DOING!!!! We only met the nurse practitioner and office staff all of which were INCOMPETENT. 

Not Impressed's profile image
Not Impressed 
4 years ago

Nonchalant, unprofessional office staff; overcrowded, uncomfortable waiting room. I'm on the fence about Dr Yu. I don't necessarily fault him for his lack of warmth or hospitality; not everyone is personable. I'm seeing him for his expertise not his personality. However, I found out that he billed my insurance company for multiple tests I never had. I did call the insurance company to tell them. That raised a huge red flag. He did explain, in satisfactory detail, that my condition/s were causing issues as well as potential i... read more

Wayne's profile image
4 years ago

WORST OF THE WORST!! I went on referral and did not check them out first. By far the most inefficient company I've ever dealt with. 3 visits and never saw Dr. Yu. Recently, never sent for approval on two tests I was supposed to have then called to cancel blaming it on insurance. Checked with them and they never were contacted recently. Never answer messages, even the last two I left to have my files ready to pick up. I too got suckered into the electromyograph and when I got up from the bed the paper sheet was covered in blo... read more

Mr Smith's profile image
4 years ago

I would leave 0 stars if I could. This office is one big scam with terrible service from office staff to the doctors, My wife was refferred to this Office due to her experiencing a variety of nerve problems very first day he started with a list of test that he could bill the insurance and us for and like most other reviews that I read he came back with neg results and then came his infamous emg which he is so famous for ordering for all his patients needed or not which he had his PA consult with us and tell us it was neg as ... read more

Anonymous's profile image
5 years ago

The worst of the worst! High priced equip that he makes money off of..VEEG everyone seems to need one with his feigned diagnosis and don't forget the EMG..everyone that goes to that office somehow has a need for it. Ordered Cervical MRI said I complained of pain which I didn't. All my test have been neg...when you walk through those doors empty your pockets. I will report him to Medicare Humana and the State Board he's incompetent and his wife is masquerading as a PA ..which I doubt very seriously she has any medical skills ... read more

Anonymous's profile image
5 years ago

Office very unorganized..staff doesn't answer phone. Dr Yu it the pitts no manners..all about the money!.Run don't go! 

Will Not Contact Patients's profile image
Will Not Contact Patients 
5 years ago

Horrible. Had MRI done. Told 3 to 5 days for results. Been 2 mos and left messages. Had MA hang up on me several times laughing. No one will give me my results. Beyond frustrating and unprofessional. Will be filing a formal complaint with Medical Board 

Frequently asked questions about Santos H Yu

How is Santos H Yu rated?

Santos H Yu has a 3.8 star rating with 392 reviews. 

When is Santos H Yu open?

Santos H Yu is open now. It will close at 5:00 p.m.  

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