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Santander

3.3

About this business

Location details

11 Delamere St, Crewe, CW1 2HR, United Kingdom

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WeekdayScheduleStatus
Mon9:30 a.m. to 3:00 p.m.
Tue9:30 a.m. to 3:00 p.m.
Wed9:30 a.m. to 3:00 p.m.
Thu9:30 a.m. to 3:00 p.m.
Fri9:30 a.m. to 3:00 p.m.
Sat9:30 a.m. to 12:30 p.m.
SunClosed
3.325 reviews
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Martin's profile image
Martin 
8 months ago

Absolutely awful! Im a proud owner of a ltd landscaping company with over 150 5 star reviews and ended up being threatened with a 1 star review because of Santander, a customer of mine deposited some money into my account to pay for materials for a job I have taken on, upon paying for the materials my card was declined as Santander had placed a block on my account because they wanted proof that the funds was mine… I was asked to call so I did and I was told I had to ask MY CUSTOMER for a bank statement FROM MY CUSTOMER with ... read more

Ellie The Goldendoodle's profile image
Ellie The Goldendoodle 
10 months ago

Have always found the staff to be really friendly, helpful, and knowledgeable. I've noticed the last couple of times I've been in that they have 2 staff working the cashier desk, meaning wait times have reduced, which is a positive. The staff are efficient and talk through what they are doing when dealing with you, so you have a full understanding of the processes, giving that extra piece of mind. Highly recommend using this branch. 

Daniel Eaton's profile image
Daniel Eaton 
a year ago

I had a fraud issue with my account and the staff at the bank were super helpful and friendly 

David Parry's profile image
David Parry 
a year ago

Best bank I have been with always friendly 

Kallum Emmett's profile image
Kallum Emmett 
2 years ago

I had some trouble depositing money at the atm and as I was asking for help and unsure of what kind of account I had. The women I spoke to, shorter with curly hair, was speaking to me in an extremely condescending tone "you've been in before haven't you, I've explained the difference between the accounts lots of times before to you, but if you want me to explain them again to you I will" in the most condescending tone I have ever personally heard. Her tone has never changed and I've visited plenty of times. Speaking to me li... read more

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Frequently asked questions about Santander

How is Santander rated?

Santander has a 3.3 star rating with 25 reviews. 

When is Santander open?

Santander is open now. It will close at 3:00 p.m.  

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