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223 Stratford Rd, Shirley, Solihull, B90 3AH, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 3:00 p.m. | |
Tue | 9:30 a.m. to 3:00 p.m. | |
Wed | 9:30 a.m. to 3:00 p.m. | |
Thu | 9:30 a.m. to 3:00 p.m. | |
Fri | 9:30 a.m. to 3:00 p.m. | |
Sat | 9:30 a.m. to 12:30 p.m. | |
Sun | Closed |
Wonderful staff! Very professional, patient and friendly.
I am deeply dissatisfied with the way I was treated by your staff (Kulbir, Kayleigh, and the other woman behind the desk) whose behavior was both rude and excessively interrogative, culminating in an unwarranted call to the police. When my sister and I visited the branch to conduct a routine transaction, I was subjected to a series of intrusive and accusatory questions by the above staff members. Despite providing the necessary documentation and answering all questions to the best of my ability, the staff members continued t... read more
Kayleigh, Kulbir and the other woman behind the desk..awful customer service. Disgusting and rude behaviour. My daughters went into the Shirley branch to withdraw some money which resulted in intrusive and unnecessary questions. If I could give a zero rating I would. When I went to Santander to see what was happening, they called the police unnecessarily. After everything that had happened, my daughters still did not receive their own money. They will be closing their accounts with this awful bank and will never step foot in... read more
Zeneb was kind and helpful
I have been trying to get to book an appointment online but as we have been logged out our account due fraud from Santander we can’t even book and no one will speak to us. My husband has had an account with Santander for 50 year but as soon as this get sorted we will move our money an close the accounts l. I Hope someone had responded to this otherwise why bother saving with Santander!!!
Santander has a 3.3 star rating with 20 reviews.
Santander is closed now. It will open tomorrow at 9:30 a.m.
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