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5500 Gasoline Alley Dr, Bakersfield, CA, 93313, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Thank you for all your help today. It started from the beginning of my phone call with the receptionist Jaylin she was understanding of my frustration and extremely helpful. Then Richard the saws manager handled all of my needs in a timely manner even though they were service issue and the service manager was not available today because it’s a Saturday.
Business response:
Hi Laura, thank you for taking the time to leave your kind recommendation! We're glad to hear that you found our entire team so helpful, and we look forward to working with you again!
Whoever parked my car next to the clainlink fence, scratched the left side rear bumper. I was shown some video, some blur dark shadow was the preexisting scratch "if you imaginen it you can see" I didn't feel like arguing, but they have lost a loyal customer. I was not asking for a complete paint job, but an apology and a buffing.
How did that happen??? We bought a new Ascent due to the AWESOME salesmanship of Thomas. Walked in off the street and was out the door in about an hour with no games. I could not be happier with the service and our new car. Thank you so much. Highly recommend Sangera Subaru and ask for Thomas for great service.
Business response:
Thank you so much for the wonderful review, Jeremey! We are so happy that you had such a great experience with us, and we appreciate the kind words about Thomas! Enjoy your new Ascent, and welcome to the Sangera Subaru family!
I have made numerous attempts to make an appointment for some simple scheduled maintenance. After getting the runaround for a few days, there is simply no way I could put any faith in your dealership to properly perform maintenance on my Outback. Very disappointed. The only positive I can get out of this is that I will have my vehicle serviced by folks I have confidence in.
Best customer service, they followed up with me to make sure I was happy and they also did a complete walk around of the car to make sure I knew everything about the car and how to work it. I would for sure recommend Sangera to anyone who is in the market for great customer service and a Subaru.
Business response:
Stephanie, we really appreciate you being so kind as to write this review. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that we provided you with a great experience. Thank you so much and if you have any further needs, do not hesitate to come back to see us.
I had an absolute wonderful experience. Not pushy what so ever, let me choose what I wanted and helped guide me in the right direction. They took the extra effort to look for special things I wanted and made it happen!! I would definitely recommend Sangera Subaru to anyone! Thank you Nick and Jaysun!!
Business response:
Rachel, our staff works hard to go the extra mile for our valued guests! We are happy Nick and Jaysun could help you out. Please don't hesitate to reach out if there's anything additional we can do for you!
Business response:
Thank you for the 5-star rating. Please let us know if there is anything more we can do for you. Best, Hassan Halevy- Director of Marketing | info@sangera.com - (661) 836-3737
Awesome pressure free experience from the test drive to the purchase. Tylor is an incredible caring sales associate who went above all expectations. Wouldn't hessitate to recommend sangera to all I know. Great job by all. they deserve 10 �.
Business response:
We are more than happy that we could provide you with an enjoyable car-buying experience. We truly want you to enjoy your new car and the service we provide. If there is anything we can do to further your satisfaction, please let us know. Best, Hassan Halevy- Director of Marketing | info@sangera.com - (661) 836-3737
Sangera Subaru has a 4.6 star rating with 977 reviews.
Sangera Subaru is closed now. It will open at 9:00 a.m.
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