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Sands Chevrolet - Surprise
- Car Dealers
- Surprise, AZ
About this business
NEW & USED VEHICLES FOR SURPRISE & AVONDALE CHEVROLET SHOPPERS. Purchasing a new or certified-used vehicle has been never this simple; go to Sands Chevrolet - Surprise and discover yourself. We believe in consumer satisfaction and attempt to make it our main goal. Our vehicles experience a 117-point check before being put up for purchase, and that is not it. Our vehicles also come with a warranty and an auto-check certified history. Drivers in Surprise and those near Peoria have made the drive to our store over and over agai... read more
Location details
16991 West Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Our salesman didn't know anything about the vehicle we were looking for or vehicles in general. I was looking for a Tahoe with Max Trailering package in order to get the higher tow rating. He told me that any V8 can tow and that the Tahoe in general is capable of towing 12,000lbs which is ridiculous (it maxes out at 8600 if configured properly). We left not feeling good about the deal only to get a text with some numbers that were more in line with what we were looking for. So we came back in, the original salesman was gone ... read more
Business response:
Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Sands Chevrolet Team
RecommendedGREAT experience! Roger Wolf was my Service contact. Professional, friendly, SO much better than Chevy Autonation on Bell/101. I’ll definitely be back here!
I bought an oil service/ cleaning package. 1st time car was in for service car wasn’t cleaned at all. 2cnd time rear compartment wasn’t cleaned. 3 rd time rear compartment wasn’t cleaned. 4 th time they never even picked the car up. Had emailed service manager about getting out of service package after 1st oil change. No response. When they they didn’t pu car the 4 time I left message for service manager again. No response. Would trust these people to change alight bulb at this point.
Joseph Ferguson, awesome to work with!
Business response:
Hi Toni, and thank you for this great review! We're happy to hear that Joseph took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Sands Chevrolet Team
Worst Experience ever! I just wanted to inform you of the service I just experienced at Sands Chevrolet of Surprise. First I had to walk in and find a salesperson. The salesperson was unaware of the deals you had listed on your website. Asking me questions about the truck you’re suppose to be selling Then while I was sitting waiting, I had to listen to your employees talk about hanging and decapitating the president of the United States. I don’t know what kind of dealership this is, but as a military member, who just came ba... read more
Business response:
We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Sands Chevrolet Team
Mama Jean, the best. got me out pretty fast. very attentive. To any and all concerns I may have. love my Malibu. But sure would like a lighted up Bow tie for it. Think you guys at Chevrolet can make it happen ? Gold or Black, dosent matter. would love it.
Business response:
Thank you so much for your feedback, Rodney. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future! Sincerely, The Sands Chevrolet Team
Every department I’ve dealt with are very professional and great people.
The worst dealer in Arizona, the loan guy is not helpful they not providing good costumer service, always ignoring calls and messages. They run my credit more than 10 times they are not good option.
Went to sands a few years ago and had an awful experience , thought maybe give them another chance. That was a Horrible mistake. Only good experience was the sales guy named Bill. Josh in finance is awful. He shotgunned my credit with out me knowing that it was ran 22 times! Tried calling him about it and he tried to dodge my calls for days- blames it on being busy. Finally he calls and stuttered around with his lame excuses and says he didn’t know and blah blah blah. Said he would call back in 15 mins.. next day comes aroun... read more
Frequently asked questions about Sands Chevrolet - Surprise
How is Sands Chevrolet - Surprise rated?
Sands Chevrolet - Surprise has a 4.1 star rating with 3,206 reviews.
When is Sands Chevrolet - Surprise open?
Sands Chevrolet - Surprise is closed now. It will open at 10:00 a.m.
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