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Saint Vincent Urgent Care - East

2.8

About this business

Location details

4950 Buffalo Rd, Erie, PA, 16510, United States

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WeekdayScheduleStatus
Mon07:00 a.m. to 8:00 p.m.
Tue07:00 a.m. to 8:00 p.m.
Wed07:00 a.m. to 8:00 p.m.
Thu07:00 a.m. to 8:00 p.m.
Fri07:00 a.m. to 8:00 p.m.
Sat07:00 a.m. to 8:00 p.m.
Sun07:00 a.m. to 8:00 p.m.
2.8100 reviews
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Becky Leone's profile image
Becky Leone 
recommend  Recommended
4 years ago

Best hospital and staff ever 

Ladii Dsade's profile image
Ladii Dsade 
recommend  Recommended
4 years ago

Love it only hospital I’ll go to had all 6 kids there wit 3 surgeries 

Teresa Ward's profile image
Teresa Ward 
5 years ago

I wish I could give this hospital 0 stars. I am disgusted by their gross miscare (no care) and fraudulent billing activity. My daughter is a student at Pitt. She called me and told me she was having vision issues. I sent her to West Penn thinking they were a decent hospital. She sat in the ER with a suspected detached retina for 3 hours. I've had a detached retina so I knew the signs. Well, after 3 hours they told her to head home and come back Monday as they didn't have an eye Dr on call. Apparently they were unaware of thi... read more

Business response:

Hi Teresa, Thank you for sharing your feedback with us. We're sorry to hear that you're upset. If you would like to speak to our patient experience team about this, please call (412) 578-5000 and ask the patient information operator to transfer your call to the patient experience team. 

Teresa Ward's profile image
Teresa Ward 
5 years ago

Business response:

Hi Teresa, Thank you for sharing your feedback with us. We're sorry to hear that you're upset. If you would like to speak to our patient experience team about this, please call (412) 578-5000 and ask the patient information operator to transfer your call to the patient experience team. 

Meg OKeefe's profile image
Meg OKeefe 
recommend  Recommended
5 years ago

This is my first time here. I have to say every single staff member I have encountered has been amazing. I am here for pre term labor and the nurses from labor and delivery and antepartum care are just so attentive and have such compassion. You can tell they really care and have such positive attitudes and great bedside manner. I think this is so important for moms who are going through a scary/uncertain time. The doctors I have seen and the nicu doctors also take great time in explaining Care for your self and baby and what... read more

Christine Arthur's profile image
Christine Arthur 
5 years ago

do not go here for emergency care. the staff is not knowledgeable and will do ONLY the very bare minimum just to get you off their patient list. they will give you the wrong information for a symptom you do not have and they will ignore anything you tell them, especially of it means more than the very bare minimum. if you go, hope they have great malpractice insurance, you'll need it for anything serious. be prepared to visit a different ER as they don't actually do anything. 

Business response:

Hi Christine. Sorry to hear you feel this way, and we would like to know more. Please call 724.224.5100 and ask to be connected to our patient experience team if you would like to discuss your experience. 

Luann Marie's profile image
Luann Marie 
recommend  Recommended
5 years ago

What a great team of doctors, and staff. 

Keely Polinsky's profile image
Keely Polinsky 
5 years ago

You have a racist managing your CTICU Jacqueline Poydence. She treats the African American staff & patients with much disrespect. Take a look at her social media posts. This is shameful. 

Business response:

Thank you for bringing this important matter to our attention. At Allegheny Health Network, we expect our employees to embrace the values that we uphold as an organization. The individual in question is no longer affiliated with AHN. 

Moira Meadows's profile image
Moira Meadows 
5 years ago

If you have a choice of providers, please note that you cannot be assured that you will receive adequate care from an institution that allows a person with this little respect for People of Colour to be the Director of Nursing for the most critical patients. This woman's publicly exposed views are at the textbook root of systematic racism. https://twitter.com/jaxpoydence/with_replies?lang=en 

Business response:

Thank you for bringing this to our attention. Please know that these are not the views or opinion of our organization. We are aware of her comments and have forwarded to our HR team for review. 

Frequently asked questions about Saint Vincent Urgent Care - East

How is Saint Vincent Urgent Care - East rated?

Saint Vincent Urgent Care - East has a 2.8 star rating with 100 reviews. 

When is Saint Vincent Urgent Care - East open?

Saint Vincent Urgent Care - East is closed now. It will open tomorrow at 7:00 a.m. 

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