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Sail and Trail Ltd

3.8

About this business

Location details

Canal Cottage, Hinksford Wharf, Kingswinford, DY6 0BH, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.811 reviews
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Sam Davison's profile image
Sam Davison 
on Google
3 years ago

Ordered a gasit kit online. Arrived with missing parts. Over a week later and I've had no reply or confirmation of anything. Please look at recent reviews only of their service. Update: Sail and Trail finally messaged me back with a less than adequate 'apology'. After calling multiple times, leaving voice messages and visible messages on ebay, I was simply accused of "telling lies on feedback". I finally received a sarcastic sounding "sorry for not being available 24/7 to meet your needs". Didn't need 24/7. Just a single upd... read more

John Harrison's profile image
John Harrison 
on Google
4 years ago

Absolutely shocking, advertising products online they do not have and have not had for two years, taking people’s money and sending out an inferior product as an alternative, refusing a refund and refusing to collect the inferior product they shipped to me, I will never use this company again. When challenged they admitted doing this but still refused a refund.. Buyer be where. 

Jason Mair's profile image
Jason Mair 
on Google
4 years ago

" SHOCKING SERVICE RECIEVED" Ordered and paid in full £530 for a full Gas-it refillable system last week, Items arrived later than promised, once I accepted the items from UPS today 20th Jan 2021, I opened all boxes and checked all fixing only to find that the 2x bluetooth gauges where missing. Therefore I called the main office at 10.05am straight away and was kept on hold for more than 25mins and still no answer therefore I was forced to press 1 and leave a voicemail to be called back which still has not happened. All day ... read more

Wendy Rogers's profile image
Wendy Rogers 
on Google
4 years ago

Got exactly what we wanted, excellent communication and advice given 

David Hatchett's profile image
David Hatchett 
on Google
5 years ago

Great company to deal with. Helpful staff & good quality products at affordable prices. 

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Frequently asked questions about Sail and Trail Ltd

How is Sail and Trail Ltd rated?

Sail and Trail Ltd has a 3.8 star rating with 11 reviews. 

When is Sail and Trail Ltd open?

Sail and Trail Ltd is open now. It will close at 5:00 p.m.  

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