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RV Parts Country

4.1

About this business

Location details

615 Keavy Rd Suite 202, London, KY, 40744, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,855 reviews
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Todd H.'s profile image
Todd H. 
2 years ago

Really impressed with this business and their promptness. Would highly recommend and with definitely be getting everything I need from there here on out. Customer service was amazing and super helpful. Shipped fast 

Business response:

Thank you for feedback, Todd. Have a great day! 

Landon D's profile image
Landon D 
2 years ago

I highly recommend rv parts country for any of your camping necessities. My older ac unit went bad right before our camping trip and their team delivered my order within a few days. They helped me find the parts for my older camper with a new model number replacement. Very friendly, extremely professional, and great customer service for any of your camping needs. Highly recommend no matter the situation for any of your outdoor needs 

Business response:

Thank you for your feedback, Landon! Happy camping! 

Daniel J.'s profile image
Daniel J. 
2 years ago

Do not do business with these people! They sent me the wrong parts for my camper and then would not make it right. It even said it was not the correct part on the package. I sent them a link to the correct part to show them that what they sent was incorrect. When I started complaining about their error they kicked me off of their website which gave me no way to leave them a message or rate their service. In addition they just drop ship their merchandise so you would be better going with the actual manufacturer or a real camp... read more

Business response:

Hi Daniel, I apologize for this inconvenience. I will be glad to provide you a return label for the Thetford Valve pack that you say will not work for your application. From there, once it has been delivered back, I can process a refund to you for the item. Please email me directly at support@rvpartscountry.com and I will send you that label so we may get this resolved. Again, we apologize for this mistake and hope you give RV Parts Country another chance as that is certainly not the impression we would like to leave you wi... read more

Jamie S's profile image
Jamie S 
2 years ago

I bought an air conditioner from here and all around experience was great. Very helpful customer service team who helped me determine the replacement to my old one. Unit was packed in a very thick box to protect it from carrier shipping damage. And got here in two days! I’m very happy and I will purchase there again if I need more parts. 

Business response:

Thank you so much for the feedback, Jamie. Happy camping! 

Aiden M's profile image
Aiden M 
3 years ago

Buddy I tell you what these people got it goin on. I got a AC and heat strip and got it way cheaper than I would've anywhere else. They shipped it fast too. I like em! 

Susanna T's profile image
Susanna T 
3 years ago

Great! Got a water heater in two days. They were very helpful too answering my questions before I bought. I wasn't sure what I needed. I'll use them again. 

Business response:

Thank you for the feedback! Happy camping until next time! 

Teresa J.'s profile image
Teresa J. 
3 years ago

Order an ac on Monday received it on Wednesday! Excellend customer service. 

Business response:

Thank you so much for the feedback! Happy camping! 

Jessica T's profile image
Jessica T 
3 years ago

Had a great experience with RV PARTS COUNTRY. Ordered an air conditioner for my camper and got it in two days. I will use them for future buys. 

Business response:

Thank you for your review! Happy camping! 

T R's profile image
3 years ago

This is the worst company I've ever dealt with, and the biggest scam. I ordered on 12.6.21 and they said it was backordered. I kept emailing and they kept "checking with the warehouse." I even got an email that the product was back in stock so I wrote again. They kept "checking with the warehouse." After consulting with the BBB I got in touch with my Financial Institution to file a fraud claim. Before I went through with the claim I emailed the company again and let them know that I was going to file a claim unless I heard f... read more

Business response:

Hi T Robertson,<br /> <br /> I will be glad to check on this matter for you. Can you email me your order information to support@rvpartscountry.com? I will be glad to make sure this is resolved for you.<br /> <br /> Thank you! 

Frequently asked questions about RV Parts Country

How is RV Parts Country rated?

RV Parts Country has a 4.1 star rating with 2,855 reviews. 

When is RV Parts Country open?

RV Parts Country is closed now. It will open at 9:00 a.m. 

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