Rural & Country Energy Ltd

Victoria B. 

on Birdeye

2 months ago

Absolutely terrible company. Fitted my heat pump wrong which resulted in it not working for the past 6 months- numerous visits from them and unable to resolve. Absoultely terrible communciation. Never reply to emails, never want to actually call you. Would definitely NOT RECOMMEND.  

Victoria B. 

on Birdeye

2 months ago

Would give 0 stars if able. Absolutely terrible customer service. Fitted my heat pumps wrong, 6 months down the line still not working and very reluctant to resolve issue. Faoled to properly assess the size and water needs of the property and fmaily resulting in a system with inadeqyate pressure requiring a further mains pump to be installed. They dont know what they're doing. Contant chasing of emails to get answers. Never want to actually call and help. Absolutely do not recommend. Avoid at all costs.  

Clive R. 

on Birdeye

a year ago

Absolutely appalling… never return calls. Disaster of an instal. They cut off pipes to my hot and cold water and left them uncapped in a ceiling with no feed back to my kitchen! Never even told me what they done. Asked numerous times for updates. Put their claim in for the £7500 rebate without having finished the work! Avoid at all costs