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Rudy Luther Toyota
- Car Dealers
- Golden Valley, MN
About this business
Welcome to Rudy Luther Toyota, located in Golden Valley, Minnesota, proudly providing service to the Minneapolis area. Visit us at the dealership, located directly off of Interstate 394 and General Mills Blvd. exit. Check our hours of operation.
Location details
8805 W Wayzata Blvd, Golden Valley, MN, 55426, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Wasn't exactly truck I was looking for, but I sent them an email, and received a prompt email and call back from the sales staff and they were able to answer all my questions about the truck. Friendly, didn't pressure me on the phone.
Business response:
Hi Chris, thank you for the great review! We appreciate it.
I emailed the dealership in the morning and set up an appointment to come and see the vehicle.. They responded promptly to my email. Unfortunately the vehicle was sold the previous evening which was discovered when I got to the dealership. I was able to find another vehicle from their inventory and made a purchase. I have purchased other vehicles at this dealership and I have always gotten good pricing and service.
Business response:
Hi Walt, thanks so much for the review. We apologize for falling short and that the vehicle had already been sold. But we're glad that we had other options for you to fit your needs. Thank you for your continued loyalty, we appreciate your business.
Bouhht the car. They were very helpful so far.
Business response:
Thanks for sharing your experience! We appreciate your business. Enjoy the new vehicle!
Quickly got back to us. Has been wonderful to work with. Nothing but good things to say about this dealership.
Business response:
Hi Deb! Thank you for sharing your great experience. We appreciate it!
Positive interaction with saleman however vehicle was sold before I could negotiate a price.
Business response:
Hello Rich! Thank you for your review, so sorry the vehicle was sold! Please email me at info@rudyluthertoyota.com if you are still in need of a vehicle as we get new inventory daily. Thank you!
HORRIBLE Customer service!! Here is my experience. I even tried to talk to the GM, who was less than helpful, with no empathy, nor attempt at customer service. I am absolutely appalled by the email below. Why would you even to bother to list your vehicles on external sites such as CarGurus, if you aren't willing to sell to people out of state? I was a director of credit for 15 years for a 3 Billion dollar region. I know about identity theft, and know how to take precautions without discriminating against a potential buyer. I... read more
Business response:
Hi Daphne,We apologize for the inconvenience.Unfortunately, it is our dealership's policy to only allow sales to customers in Minnesota and bordering states due to many reasons including identity theft, and it can be very difficult dealing with the buyer's state's regulations and restrictions.This is how we have chosen to do business, but we do appreciate your feedback.Thank you,Rudy Luther Toyota
HORRIBLE Customer service!! Here is my experience. I even tried to talk to the GM, who was less than helpful, with no empathy, nor attempt at customer service. I am absolutely appalled by the email below. Why would you even to bother to list your vehicles on external sites such as CarGurus, if you aren't willing to sell to people out of state? I was a director of credit for 15 years for a 3 Billion dollar region. I know about identity theft, and know how to take precautions without discriminating against a potential buyer. ... read more
Business response:
Hi Daphne, We apologize for the inconvenience. Unfortunately, it is our dealership's policy to only allow sales to customers in Minnesota and bordering states due to many reasons including identity theft, and it can be very difficult dealing with the buyer's state's regulations and restrictions. This is how we have chosen to do business, but we do appreciate your feedback. Thank you, Rudy Luther Toyota
Excellant
Business response:
Hi Cliff, thank you for the great review. We appreciate it!
Frequently asked questions about Rudy Luther Toyota
How is Rudy Luther Toyota rated?
Rudy Luther Toyota has a 4.5 star rating with 4,263 reviews.
When is Rudy Luther Toyota open?
Rudy Luther Toyota is open now. It will close at 8:00 p.m.
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